Admin Level 2

6 days ago


Boise, United States Commercial Tire Inc Full time
Job DescriptionJob Description


Job Title: Admin, Level 2

FLSA Status: Non-exempt

Reports to: Store Manager (or similar position)

POSITION OVERVIEWResponsible for doing the paperwork, answering phones, greeting customers and some counter sales. This level may support 2 or more locations.

JOB RESPONSIBILITIES

  • Provides customers with knowledgeable, courteous, and prompt service while sensitive to their needs.
  • A team player committed to continuous improvement.
  • Adheres to and supports safe work practices and Commercial Tire’s safety guidelines and standards.
  • Answers the phone promptly and works with customers on counter sales.
  • Greets customers as they come in.
  • Light bookkeeping, data entry, end of days, enter tickets, mail, etc.
  • Shuttle and/or customer courtesy driver.
  • Assist with inventory.
  • Clean-up office and waiting area, coffee making, popcorn, and related.
  • Product pick-up/delivery.
  • Actively participates in training and development opportunities.
  • Performs other duties as assigned or needed.
  • Quote prices (via computer) in response to customer requests.
  • Notifies customer on special order follow-up.
  • Recommend additional preventative services to customers.
  • Maintain a clean and neat work area.
  • Other duties as assigned.

COMPETENCIES AND SKILLS

  • Office Skills
  • Customer Service
  • Communication
  • Interpersonal Savvy
  • Organization Skills
  • Attention to Details

QUALIFICATIONS – Unless indicated otherwise, these are required.

  • High school diploma or equivalent (preferred).
  • 2 years related experience.
  • Valid Driver’s License and Insurable Driving Record.

Regular attendance and punctuality are required and are an essential job function.



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