Barista & Cashier - Coffee Zon IU Health

3 months ago

Indianapolis, United States CC Holdings Inc Full time
Job DescriptionJob Description

We are looking for friendly, motivated and hardworking people to join our growing team. Part-time positions are now being filled at our Coffee Zon Cafes located within IU Health locations in downtown Indianapolis, IN.

We offer flexible hours, employee benefits, insurance contributions, weekly pay, paid vacation, referral bonus programs and growth opportunities

JOB DESCRIPTION:
The barista is responsible for serving all products with friendly, individualized attention towards each customer. He/she is also responsible for educating customers about our premium coffees and teas. The barista fulfills any other duties the store manager, assistant manager or shift supervisor assigns and represents our company in a professional manner. As a cashier, you are responsible for handling money, greeting guests and providing an all around great experience for our customers.
Apply now to receive an invitation to interview this week

Responsibilities:

  • Arrives in proper uniform and adheres to all grooming standards.
  • Acts as the front line customer service representative, smiling, greeting customers, ringing their order in a fast, hospitable manner and creating a lasting impression.
  • Maintains a clean, safe environment by constantly being aware/checking to assure that the POS area and overall café is clean and stocked.
  • Participates in One-Minute Meetings on a daily basis.
  • Ensures that gloves are worn at all times when handling food.
  • Demonstrates hospitality, respect and kindness toward customers and fellow team members.
  • Merchandise products, check for quality, ensures presentation and restocks (brewing coffee, sandwich making, etc.).
  • Provides service that is fast, timely and accurate by communicating, organizing tasks, and teamwork (assisting other CSR's with customers).
  • Suggestive sells and keeps customers informed and aware of products, promotions and other services (e.g., catering, etc.).
  • Follows all cash handling procedures as outlined. Understands that failure to do so can result in immediate termination.
  • Assists in financial accountability by correctly recording orders, receiving/giving change, and counting the drawer.
  • Thanks the customers and invite them to return.
  • Demonstrates the knowledge and experience to be able to perform the duties of all the different work stations, including coffee, salad, bakery, sandwich preparation, and cleaning, etc.
  • Acts as a role model with customers and staff, and provide on-the-job training for new CSR's.
  • Works with others in a team to support operations, standards and concept essence.
  • Is flexible and posses the ability to deal with changes, difficult customers and emergencies/problems in the cafe.


Requirements:

  • Demonstrates excellent communication and “listening” skills
  • Demonstrates a passion for hospitality
  • Responds to opportunities with a sense of urgency
  • Must pass background check and drug screen, paid for by CC Holdings
  • High School Diploma required

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