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Aftercare Specialist Full time

3 months ago

Hagerstown, United States Brook Lane Inc Full time
Job DescriptionJob Description

Aftercare Specialist

FT DAYS


Inpatient Hospital
Brook Lane's Main Campus in Hagerstown

Do you have a background in mental health services or case management? Brook Lane Health Services is seeking a Full time Aftercare Specialist to help support the Inpatient Treatment Team. Brook Lane is a a leading provider of mental health treatment and education in the region.

Our acute psychiatric hospital provides the most intensive level of care in a safe and therapeutic environment. Adults appropriate for the inpatient program include those who may meet one or more of the following criteria:

  • in need of crisis stabilization
  • dangerous or impulsive behaviors causing risk for injury, neglect, self-harm, or victimization
  • suicidal or homicidal thinking, posing an imminent danger to themselves or others
  • in need of emergency medication intervention for stabilization
  • having severe difficulty functioning in daily life
  • in need of monitoring 24-hours a day in a safe environment

We offer individual rooms in age-appropriate units specified for children, adolescents and adults. An average hospital stay is 9-11 days, during which time a patient receives 24-hour nursing care and intensive clinical interventions from a multi-disciplinary treatment team.

KEY RESPONSIBILITIES:

  • Plan, implement, monitor, and evaluate actions required to meet the patient’s health and human services needs
  • Facilitate multidisciplinary communication to maintain ongoing, positive relationships with healthcare team, patients, families, payers/TPA, and community providers
  • Facilitate and support team conferences to achieve consensus regarding continuing care plans
  • Document interventions, patient progress, education, and referrals in Care Management progress notes in a timely, accurate manner, as per policy
  • Initiate discharge planning upon patient admission to hospital
  • Ensure patients or parent/guardians are included in and informed of their plan or care and discharge plan. Orient and train family members and provide resources
  • Coordinate discharge and post-discharge requirements including referrals to continuing care. Obtain consent from patients for continuing care providers, initiate timely transportation arrangements
  • Establishes a rapport with the patient and family to learn what is the most important to them in their hospital experience and their preferences. Communicates findings to the appropriate healthcare team members
  • Works with individuals or departments to limit or resolve delays in service and communicates delays to patients and families
  • Assesses patient or family questions and concerns and develops a plan to address needs. Communicates information to appropriate person(s) in appropriate time frames to meet patient or family questions, concerns, and/or expectations (Validation through feedback from supervisors, peers, personal knowledge, or family interview regarding the work performance)

QUALIFICATIONS:

  • High School Degree and two years of experience in mental health in a hospital setting
  • Bachelor’s degree in human services related field preferred
  • Basic to intermediate computer skills required
  • Must be organized and assertive
  • Ability to work with all ages
  • Vast knowledge and understanding of Electronic Health Records
  • Effective verbal and written communication skills
  • Ability to work in a fast paced environment
  • Ability to work independently and to carry out assignments to completion within parameters of instruction given
  • Completes annual training requirements


We offer a competitive and generous benefit package that includes a variety of available options:

  • Health insurance – PPO or high deductible plan with health savings account
  • Wellness program
  • Vision insurance
  • Dental insurance
  • Paid life and disability insurance
  • 401(k) - no waiting period on matching
  • Paid leave days
  • Sick and safe leave days
  • Education days
  • Education assistance (tuition and continuing education credits)
  • Flexible spending accounts
  • Relias learning management program
  • Paid holiday worked incentive
  • Employee referral incentive program
  • Milestone anniversary incentive

EOE