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Maintenance Associate

3 months ago

Oklahoma City, United States Roofstock Full time
Job DescriptionJob Description

What we do and why we do it

As the leading end-to-end investment platform for single-family rental homes (SFR), our mission is to make real estate investing radically accessible, cost effective, and simple. We successfully merge our passion for helping investors build wealth through real estate with cutting edge technology that transforms the way they do it.

How it's going (and growing)

With a talented team of 600+ Roofsters, our collaborative, can-do culture is what fuels our growth. In 2022, we closed on our Series E, raising $240 million, and have offices in California, Texas, and New York as well as many remote opportunities. Our growth includes recent acquisitions of Stessa (financial and asset management software), RentPrep (tenant screening and placement service for landlords), and Mynd (property management platform for both Retail and Institutional investors).

About the role

The Maintenance Associate will be an integral member of our Field Operations team, playing a pivotal role in ensuring that our properties exemplify Mynd's high standards, both internally and externally. With a structured schedule curated by our dispatch team, this role serves as an excellent stepping stone for individuals who are self-motivated, detail-focused, and tech-savvy. This is a prime opportunity for candidates keen on paving their way in the real estate industry.

Responsibilities

  • Complete thorough move-in and move-out inspections of properties and units; perform safety and asset protection checks meant to bring Mynd's managed homes up to our quality standards and are prepared for new residents
  • Conduct onboarding inspections for new homes coming under Mynd Management, document asset information, and verify that new properties are rent-ready
  • Perform various other inspections as needed; including annual inspections and occupancy checks
  • Serve as Mynd's "on-the-ground" ambassador; facilitate property showings, post legal notices, manage property access, and meet with third-party vendors as needed
  • Ensure Mynd's homes stay in rent-ready condition; proactively flagging anything impacting the leasing experience
  • Perform light cleaning duties as needed, including sweeping, vacuuming, and other cleaning tasks to maintain the cleanliness and appeal of the properties
  • Perform other tasks as necessary, to ensure we provide our residents and owners with the highest quality service
  • Perform minor repairs, demonstrating proficiency with a power drill
  • Ensure safety while navigating to properties and complete tasks in a timely manner

Qualifications

  • High school diploma (or GED), or equivalent experience required
  • Valid driver's license, and reliable transportation
  • Excellent problem solving skills with attention to detail - "always be inspecting" mentality
  • Excellent communication skills, both verbal and written
  • Ability to prioritize, multitask and efficiently manage one's schedule
  • Tech savvy with ability to learn and use systems for tracking, scheduling and communications
  • Positive, can-do attitude with a dedication to excellence and achieving goals
  • Can work effectively on one's own & as a member of various teams and committees

Work Environment

In the course of fulfilling this role, the employee might occasionally encounter fumes or airborne particles, moving mechanical components, and mild vibrations. The ambient noise level in certain work environments and job sites can be elevated. Moreover, there are instances where one might experience fluctuating temperatures, come across pests in properties, or encounter unexpected squatter situations.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

While performing the duties of this job, the employee is regularly required to talk and listen. This position is very active and demands standing for up to 8 hours max, walking, bending, kneeling, stooping, crouching, crawling, and climbing throughout the day. The employee must occasionally lift and/or move items weighing up to 20 pounds. Specific vision abilities required for this role include: close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

Reasonable accommodations can be made to enable individuals with disabilities to perform the essential functions

Travel required

Extensive daily travel between properties within the assigned local region. Mileage reimbursement will be provided.

Compensation

$20.00 - $22.00 hourly . The compensation range may be adjusted based on experience and location.

Pay Transparency

Our compensation reflects several US geographic markets. The base pay for this position represents the expected salary for this position. Ultimately, in determining your pay it will be based on several factors including location, job-related knowledge, skills, experience and other job related factors. Roofstock is a total compensation company; the base salary is only part of our total compensation package.

Competitive & Unique Benefits Package

  • Generous PTO Policy
  • 13 Paid Holidays
  • Volunteer Time Off
  • Paid Parental Leave
  • 401k Program
  • Wellness and home office/cell phone subsidies
  • Robust health, dental, vision insurance, and more

Must be authorized to work in the U.S. is a precondition of employment and we are unable to sponsor H1-B Visas at this time.

Any offer of employment is conditioned upon the successful completion of a background investigation.

Commitment to Equal Employment Opportunity

Roofstock is an equal opportunity employer. In keeping with the values of Roofstock, we make all employment decisions including hiring, evaluation, termination, promotional and training opportunities, without regard to race, religion, color, sex, age, national origin, ancestry, sexual orientation, physical handicap, mental disability, medical condition, disability, gender or identity or expression, pregnancy or pregnancy-related condition, marital status, height and/or weight.

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