Hospitality - Family Adventure

4 weeks ago


Oak Hill, United States BSA Summit Group Full time
Job DescriptionJob DescriptionDirect Report

Family Camp Manager

Employee Profile and Desired Traits

● High level emotional intelligence

● Active in team dynamics, conflict prevention/resolution, and identifying customer needs

● Cheerful attitude and servant leadership disposition

● Dedicated customer service and people oriented

● Adaptability in a fast-paced environment with ability to learn

● Ability to interact with men and women of all ages and maturity levels of staff/customers

Principle Responsibilities

● Daily check-in with family's wellbeing and determine/resolve needs in camp

● Ensure all lodgings and public areas are kept clean and according to standards

● Create and execute bathroom/show house facility cleaning

● Keep work areas clean, organize, inspected, neat, and safe

● Maintain grounds around camp to standard (pulling weeds and some grass cutting)

● Assist with linen and facility inventory management

● Knowledge expert for on-site hiking trails, local adventures, and attractive family destinations

● Assist the Director in effectively scheduling families for their premium activities

● Other duties or projects as assigned by SBR leadership

● Abide by policies and procedure outlined in the SBR staff handbook

Qualifications & Training

● 18 years of age or older

● Hospitality or housekeeping experience preferred

● Ability to use Microsoft Teams daily for work related communication and coordination

● Be or become a registered member of the Boy Scouts of America

Performance Results

● Provide at least one memorable moment that matters to a participant

● Contribute at least one improvement to Family Adventure Camp program operations

● Receive one or more Staff Appreciation Cards form staff or participants

● Compete contract period with 2-4 positive experiences

Physical Requirements

● Up to 8 hours a day of either standing, walking, hiking, and the ability to lift 50 lbs.

● Can pass the physical exam and approved for SBR height and weight requirements HERE

Uniform

Summit staff uniform

Housing

10x12' Platform Tent; Foxtrot Base Camp

Expected Weekly Hours

45 - 55



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