Director of Software Development

Purpose:

The purpose of this role is to develop, track, evaluate, manage, and share a contagious vision with the Software Development and Integration Team that aligns with the organizational goals, Triton Technical, as well as those developed by the team member within this role. To support this purpose, this role will be involved in all aspects of those projects that require software development and integration, oversee, and provide timelines and deliverables, defining goals and objectives, reporting goals and objectives using pre-defined and agreed upon metrics, resolving development and integration challenges in strategic and ways, ensuring standard practices are developed and adhered to.

Position Summary & Responsibilities

• Leadership - Lead the Software Development team through the development of department goals & objectives that align to the business objectives of Triton Technical. These goals will need to be measurable, reported on, and prove to enhance project management outcomes in sustainable ways.
• Supervision - Management of staff which includes annual reviews, timesheet review, scheduling, discipline, work priorities. Driving accomplishments through the development management of defined objectives.
• Process & Procedure - Developing, evaluating, and managing processes that will drive both the staff and services to meet defined objectives.
• Software Management-Management of Triton Technical's Software Development Life Cycle for both internal and external software products. This team is Responsible for the Planning, Designing, Documenting, Implementing, Testing, Deploying and Maintaining in coordination with our client and internal corporate needs.
• Software Development & Reporting - Coordinate and manage staff and technology resources to support development priorities within the client environment. Ensure requirements are defined, documented, and used effectively to develop needed software and the integration. Client projects and software require initial scoping, and evaluation along with key stakeholders to help both the client and Triton ensure the integration and development aligns with requirements. The status and review of completed software will be reported in consistent and effective ways.

This position is primarily managerial & leadership focused (50%), software development (30%), and will also require a technical background (20%) to ensure not only effective management of staff, but also an ability to more effectively support the types of software integration that Triton provides.

Essential Duties and Responsibilities

• Leadership and Strategy:

• Develop and communicate a clear vision and strategy for the software development and integration teams.
• Provide strong leadership to the software development and integration teams, fostering a culture of collaboration, innovation, and continuous improvement.

• Team Management:

• Recruit, mentor, and lead a high-performing team of software developers, integration specialists, and related professionals.
• Foster a positive and collaborative work environment that encourages creativity and professional growth.

• Software Development Lifecycle Management:

• Oversee the entire software development lifecycle, from concept to delivery, ensuring high-quality, scalable, and secure software solutions.
• Implement standard practices for software development, including coding standards, code reviews, and testing methodologies (Validation and Verification protocols).
• Distribution and management of required documentation both to internal teams and clients as needed.
• Own and manage Tritons portfolio of integration software and their platforms.

• Integration Strategy and Implementation:

• Define and implement integration strategies to ensure seamless communication between different systems and applications.
• Collaborate with cross-functional teams to identify integration opportunities and implement solutions that enhance overall business processes.

• Technology Stack Management:

• Stay abreast of the latest trends and advancements in technology, recommending and implementing new technologies as appropriate.
• Ensure the organization's technology stack is modern, efficient, and aligned with business goals.

• Project Management:

• Oversee project planning, execution, and delivery, ensuring development projects are completed on time and within budget.
• Collaborate with project managers to allocate resources effectively and prioritize project work.

• Collaboration and Communication:

• Work closely with other departments, stakeholders, and executive leadership to understand business requirements and align technology solutions with organizational goals.
• Communicate effectively with technical and non-technical stakeholders, translating complex technical concepts into understandable business language.

Additional Duties

• Develop team to consistently deliver projects and the related systems on time and within budget
• Closely monitor and evaluate communication from the customer perspective
• Link business decision to results, understand ROI and net impact of decisions/actions
• Ability to utilize exceptional problem-solving skills to work through technical and non-technical challenges
• Communicate and follow-up with our worldwide customer base via phone and email
• Enable open, constant, and constructive dialogue - both intradepartmental and interdepartmental
• Lead meetings for stakeholders and provide updates on progress and departmental status
• Lead daily/weekly team meetings to inspire, coach and lead multiple teams
• Consult with and support Sales, Accounting, Logistics and Engineering team members to ensure the level of project involvement and support defined expectations.
• Compile and routinely deliver reports related to projects using defined Key Performance Indicators, budget frameworks and schedules.
• Isolate and identify areas for improvement
• Other duties as assigned

Experience and Skills

• Education: Bachelor's degree in computer science, Software Engineering, or a related field (or equivalent experience).
• Leadership: Proven experience in a leadership role within software development and integration. Strategic thinking and problem-solving abilities.
• Design: Strong understanding of software architecture, design patterns, and best practices. Ability to fully support the Software Development Life Cycle (SDLC) from initial requirements and market placement of a product to the deployment, distribution and ability to support the software by support teams and used by customers as expected.
• Communication: Excellent communication and interpersonal skills with stakeholders, customers, and other technology teams both internal and external.
• Systems: Experience with a variety of programming languages, development frameworks, and those related to integrating technology with demonstrated success in leading and delivering complex software projects. Familiarity with Agile and other project management and software development methodologies. Experience with software and database integration using defined APIs as well as building APIs as needed with and within multiple types of environments.

Desired Software

• JavaScript
• React
• MUI - UI Framework
• HTML5/HTML-CSS
• GraphQL
• .Net Framework and Use
• *Python
• *PHP - (used less, but would be nice, only to support older systems)

*Less of a need

Systems:

Infrastructure

• Linux OS (very important)
• Windows - file sharing, security
• VMWare
• Hyper-V
• Container applications (Docker)
• Amazon Web Services
• Networking for LAN and WAN, particularly DNS

Applications

• Nginx (web server)
• Microsoft IIS (web server)
• Node.js and Javascript
• MS SQL Server (as in, the database engine)
• SQL Server replication

DevOps

• Docker Compose
• Bash, Python, Powershell, Go for automation code.
• SQL (the language) for database management
• Source control (Git)
• Continuous integration / deployment using Github actions

Personality Traits & Skills

• Ability to work with and support multicultural clients and staff
• Ability to see beyond the current issues of the day, big picture thinker
• Strategic in planning and management of time and resources
• Explain technical issues and resolutions in an empathetic, patient, non-technical manner
• Effectively prioritize tasks and project/personnel challenges in accordance to defined standards
• Have a detail-oriented working style
• Share knowledge with team members, superiors, and users
• Apply knowledge to new situations
• A tenacity for solving problems both for the short and long-term
• Independence with a desire to learn
• Ability to focus on results and outcomes

Requirements

• International travel
• 8+ Years working with and leading/managing a team within software development
• 8+ Years managing software development and delivery (Full SDLC)
• 10+ Years of IT management or other related systems
• Ability to negotiate and influence others to achieve project and development goals.
• Valid Driving License