FT Beauty Advisor

2 months ago

Palo Alto, United States Westman Atelier Full time
Job DescriptionJob Description

About Westman Atelier

 A new standard of clean luxury. Founded by world-renowned editorial makeup artist Gucci Westman, Westman Atelier is a curated edit of skin-loving, performance-first makeup that is always effortless, never overdone. A mother, makeup artist, and champion of holistic living, Gucci believes passionately that ‘luxury’, ‘efficacy’ and ‘clean’ can be synonymous with exceptional makeup.

  • A skincare approach to high performance make-up formulated with clean ingredients and no-compromise integrity
  • Balancing perfect shades and buttery textures that melt into the skin with plant-based actives and cutting-edge science

About Our Founder

Gucci Westman has more than 20 years of professional experience as a major editorial makeup artist, contributing to publications like Vogue and Harper’s Bazaar.  Gucci is known for creating dewy, supernaturally glowy looks and her highly coveted “second-skin approach” to makeup, resulting in naturally beautiful, radiantly amplified skin.

Position Summary
Westman Atelier is seeking an energetic Beauty Advisor with a passion for clean, luxury beauty, to service our counter at Nordstrom. Reporting to the Counter Manager, this hire will be responsible for achieving sales goal through their exceptional product knowledge, customer service, and sales. The ideal candidate is a true ambassador of Westman Atelier with an entrepreneurial spirit, drive for excellence, and demonstrated experience in customer + retail management.

Note: This position will be a direct hire of Nordstrom and will be subject to their benefits.

Responsibilities:

  • Provide a luxury, interactive product knowledge + customer experience in alignment with Westman Atelier brand standards
  • Achieve required retail sales targets as communicated by the Counter Manager; Link sell to help grow Items Per Transaction and Average Basket Value
  • Demonstrate products on customers in accordance with proper hygiene guidelines
  • Attend and actively participate in training meetings, virtual or at-counter, as provided by the Sales and Education Team; implement learnings on the job
  • Maintain high standards of timekeeping on the counter
  • Ensure the counter maintains excellent VM standards and is regularly cleaned and restocked 
  • Record and report all OOS to manager; follow up to ensure timely replenishment
  • Communicate regularly and effectively with in-store staff, management, and sales & education team; stay informed on all actions/event and establish close partnerships to drive initiatives
  • Ensure weekly + monthly sales reports & overview, store + event updates, and store performance + atmosphere is regularly communicated to the line manager

Requirements:

  • 1-2 years of beauty/skin care sales experience; degree or certification in similar capacity, a plus
  • Demonstrated experience providing exceptional customer service, preferably in a beauty or luxury space
  • Ability to understand customers’ needs, and provide an interactive experience on product selection & make up application
  • Ability to adhere to brand and retailer image guidelines presented by Westman Atelier for Nordstrom
  • Ability to work flexible retail hours including days, nights, weekends, and special events

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