Orangetheory Nolensville

Job DescriptionJob DescriptionBe fit. Change lives. Have fun.
Are you passionate, positive, and can talk to anyone? Do you thrive on being part of a team? Do you have excellent communication skills, whether face-to-face or on paper?
We are looking for enthusiastic individuals eager to share our success and story, with those interested in taking the next step in their fitness journey.
If you have a passion for fitness, we would like to hear from YOU

Specific job duties and selection requirements vary between Orangetheory studio locations, and more details can be provided by the studios hiring manager if you are selected to move forward in the interview process.

Duties and Responsibilities:

Establishes and maintains an effective referral program
Maintains accurate records using established OTF sales systems.
Conducts telephone inquiries follow-up calls/customer care calls
Leads OTF studio previews with prospects and/or fitness program holders
Greets members and guests promptly, enthusiastically, and with a smile to create a friendly positive entrance into the OTF studio
Accurately follow the daily studio cleaning checklist (pre/during/post) shift activities
Must be able to participate in 1-2 OTF scheduled workouts per week
Maintains an organized and clean lobby/front desk area
Responsible for processing accurate cash and credit card transactions
Follow up and follow through activities with all prospective clients
Responds immediately to member requests, inquiries, and concerns.
Handling members concerns in a professional and objective manner with the goal of resolution
Participating in marketing and outreach events.
Presenting the OTF concept to any interested consumers, also known as intros
Proper onboarding all OTF clients through the use of Client Intake Forms and FP Agreements
Works closely with Fitness Team to ensure that processes are fulfilled
Responsible for attending and participating in all relative OTF training programs

Qualifications:

Excellent customer service skills
Previous sales experience, with strong sales skills (experience working in a sales quota-bearing structure highly preferred)
Solid verbal and written communication skills required
Able to multi-task and excel in a busy environment.
Functional computer skills required MS Office basic programs (word, excel), Internet, Basic computer program software use
Health & Fitness minded people strongly preferred
High school diploma required.
Ability to work and function in an ORANGE TEAM environment (Orange is more than just a color, its an attitude).
Flexible to the workday, evening and/or weekend hours as needed.

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