Housing Case Manager
3 weeks ago
POSITION SUMMARY: The case manager will work with families at the Family Front Door program to locate affordable housing units using community resources and agency network. This position will report to the Director of Housing and Health Services and work closely to ensure day-to-day operations. The Case Manager must be flexible in their work and schedule and is supportive in their interaction with staff and clients. This is a Permanent Supportive Hosing position that reports to Bessie Coleman Court. This person must be detail-oriented, organized, skilled in conflict management, written and verbal communication, and be able to perform with multiple interruptions and multitask projects.
ESSENTIAL DUTIES:
Develop a case plan to assist families with establishing and meeting housing goals and
identifying appropriate steps towards achieving goals, including modifying goals as needed, and
evaluation of progress.
Carry a caseload of families, which may include home-based case management.
Provide intensive case management services for applicable households.
Utilize a housing stability plan to assist with establishing and meeting housing goals and identifying appropriate steps towards achieving goals, including modifying goals as needed, and evaluation of progress.
Meet with families and individuals to evaluate income and expenses and determine their ability to pay rent in the future.
Promote and facilitate active participation by clients in program services.
Maintain accurate daily logs, case notes and files for all clients.
Collect and enter program data as needed including but not limited to HMIS.
Attend and participate in scheduled case review meetings, staff meetings and training.
Assess housing barriers of individuals and families to determine housing and service needs.
RESPONSIBILITIES FOR HOUSING NAVIGATION AND SERVICE DELIVERY:
Assist Alameda County based Homeless clients and assess housing barriers of individuals to determine housing and service needs.
Assess and screen household for program(s) eligibility.
Work in partnership with the assigned case manager and client on housing search and maintaining secure housing.
Promote values of self-sufficiency and empowerment throughout work with clients.
Promote and facilitate active participation by clients in program services.
Provide housing/tenant counseling, housing workshops and community resource referrals.
Serve as an ongoing liaison between landlords and participants.
Educate/advocate around budgeting and financial management practices, including, banking and credit repair.
Support a caseload of individuals, which will include intensive home-based case management collaboration with the referrals case manager.
Serve as an ongoing liaison between landlords and participants.
Attend and participate in scheduled case review meetings, staff meetings and training.
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