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Marketing Leasing Trainee

4 months ago

Cockeysville, United States Hendersen-Webb Inc Full time
Job DescriptionJob Description

Position Summary: The Leasing Trainee is responsible for renting apartments.

Reporting Relationship: Reports to the Marketing Director

Essential Job Functions:

  • Conduct yourself in a professional manner at all times by being courteous to residents, vendors and co-workers, and treating them with respect.

  • Maintain confidentiality by not disclosing any information on a resident or a resident’s account with anyone including the police or law enforcement. Only discuss information with the leaseholder.

  • Follow the qualification guidelines for all applicants.

  • Lease apartments and cover all of the shop requirements.

  • Report maintenance concerns for the model apartments.

  • Inspect vacant apartments upon receiving keys to determine whether they are rent ready.

  • Maintain knowledge of products offered and the competition.

  • Convert prospects from telephone calls to traffic.

  • Demonstrate the models with enthusiasm using an effective sales approach.

  • Perform and score above average or higher on the Leasing Consultant Evaluation Report.

  • Read all emails promptly and respond as necessary in a timely manner.

  • Maintain and prepare company reports by deadlines given, review for accuracy prior to submission.

  • Order and organize supplies, paperwork, reports, and brochures.

  • Check signs and curb appeal, and report any problems.

  • Answer the telephone and complete a telephone card for EVERY phone prospect.
  • Complete a visitor card for EVERY prospect.

  • Follow up on applications, visitor’s cards, and traffic.

  • Contact the resident and complete the 30 day call back form and the Reasons for not Renewing form.

  • Perform all other duties as assigned.

Qualifications/Competencies:

  • High School Diploma/GED.

  • Computer skills including Word, Excel, and Outlook, and basic math skills.

  • Must pass pre-employment spelling and grammar tests.

  • Must have a valid Driver’s License and reliable transportation.

  • Ability to work flexible schedules including evenings and weekends.

  • Ability to maintain confidentiality.