Intake Assistant- WES Full time

4 weeks ago

Huntsville, United States Wellstone Inc Full time
Job DescriptionJob Description

WellStone is North Alabama's most comprehensive behavioral healthcare provider serving over 13,000 persons annually throughout Northern Alabama, with offices in Huntsville and Cullman. We are a non-profit community organization that offers a wide range of services for every phase of life, from children to older adults.

At our new WellStone Emergency Services (WES) facility we see clients experiencing a behavioral health crisis on a 24/7 hour basis. The Intake Assistant helps incoming clients to receive the proper treatment needed. They will work closely with other intake assistants and all other staff to treat clients. This position is Full Time 3rd shift

We’re looking for:

  • High School Diploma or GED
    • Bachelors degree is a plus
  • Experience preferred in Crisis Intervention
  • Excellent Oral and Written Communication Skills
  • Excellent Organizational skills to include suspense/timeframe management
  • Medical Office Experience (preferred)

What you’ll be doing:

  • Answers telephone calls and assess urgency of call.
  • Schedule Appointments.
  • Provide information related to policies, procedures, insurance and services.
  • Assists patients with the completion of forms.
  • Maintain provider schedules.
  • Investigate billing questions as needed.
  • Greet patients and visitors.
  • Prepares new patient information and verify insurance information for clients.
  • Maintains Medical Record Charts.
  • Ensure adequate coverage of reception desk

What we offer:

  • Competitive Medical, dental, and vision prices
  • State Retirement through RSA plus an optional 457b with a company match
  • 9 paid holidays throughout the year
  • Ability to continually accrue up to 15 days of PTO a year (unused rolls over)

We care for those impacted by behavioral health disorders, are committed to one another through collaboration, and are optimistic problem solvers who do what it takes to get the job done. We look forward to having you on the WellStone team.

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