Data Center Hands
3 weeks ago
Title: Data Center Hands & Feet L2 Support
Location: Englewood, CO 80112 (onsite) working in 24X7 environment in shift
Mandatory H&F Skills:
- Accountable for 24*7 support for overall infra/ Datacenter (Servers, Storage, Network, Racks
- etc) Operations.
- 100% hands-on datacenter management (servers, racks, fiber/ copper cablings etc.),
- Well versed working (Racking / Stacking / Cabling / Decommissioning / Break-fix) on DC
- Hardware e.g. Servers, Storage, Backup, Router, Switches firewall etc.
- 3-7 years of experience in managing datacenters operations of a large and complex customer.
- Experience in Capacity planning for Rack space, power, cooling, DC modular containment,
- necessary monitoring tools and services.
- Handling Incidents / Service Request and adhering to contractual SLAs.
- Coordinating with Various DC Vendors for new projects and Break fixes.
- Supporting Project teams for new installations and decommissioning.
- Routing DC Monitoring and Maintenance activities.
Soft Skills:
- Flexible, continuous learner, excellent communicator, works well in team environment,
- appreciates challenge, comfortable and effective working in new areas that require
- experimentation and rapid problem solving.
- Requires excellent inter-personal, communication and presentation skills.
- Emergency communication system support including working with 3rd parties.
- Knowledge of Operational tools like deployment, provisioning, monitoring, performance
- measurement tools etc.
- Respansible for analyzing production operations and initiates corrective actions to ensure
- operational stability and efficient workflow.
- Excellent on Process adherence
- Hands on knowledge on MS Office (Word / Excel / Power Point/ Visio etc.)
DC Experience questions:
- Console access
- ILO/1Drac configs with IP addresses
- Zoom/Google chat
- MS suite to include Visio experience
- Service Now ticketing systems
- Server installations (racking/decommissions}
- Patch panel experience - Cross connects
- SLA's, Doer-Checker
- Team player
- 12 hour night shift experience
- Reliable transportation
- Communicate clearly on conf. calls and under pressure
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