Data Center Hands

3 weeks ago


Englewood, United States VDart Inc Full time
Job DescriptionJob Description

Title: Data Center Hands & Feet L2 Support

Location: Englewood, CO 80112 (onsite) working in 24X7 environment in shift


Mandatory H&F Skills:

  • Accountable for 24*7 support for overall infra/ Datacenter (Servers, Storage, Network, Racks
  • etc) Operations.
  • 100% hands-on datacenter management (servers, racks, fiber/ copper cablings etc.),
  • Well versed working (Racking / Stacking / Cabling / Decommissioning / Break-fix) on DC
  • Hardware e.g. Servers, Storage, Backup, Router, Switches firewall etc.
  • 3-7 years of experience in managing datacenters operations of a large and complex customer.
  • Experience in Capacity planning for Rack space, power, cooling, DC modular containment,
  • necessary monitoring tools and services.
  • Handling Incidents / Service Request and adhering to contractual SLAs.
  • Coordinating with Various DC Vendors for new projects and Break fixes.
  • Supporting Project teams for new installations and decommissioning.
  • Routing DC Monitoring and Maintenance activities.

Soft Skills:

  • Flexible, continuous learner, excellent communicator, works well in team environment,
  • appreciates challenge, comfortable and effective working in new areas that require
  • experimentation and rapid problem solving.
  • Requires excellent inter-personal, communication and presentation skills.
  • Emergency communication system support including working with 3rd parties.
  • Knowledge of Operational tools like deployment, provisioning, monitoring, performance
  • measurement tools etc.
  • Respansible for analyzing production operations and initiates corrective actions to ensure
  • operational stability and efficient workflow.
  • Excellent on Process adherence
  • Hands on knowledge on MS Office (Word / Excel / Power Point/ Visio etc.)

DC Experience questions:

  • Console access
  • ILO/1Drac configs with IP addresses
  • Zoom/Google chat
  • MS suite to include Visio experience
  • Service Now ticketing systems
  • Server installations (racking/decommissions}
  • Patch panel experience - Cross connects
  • SLA's, Doer-Checker
  • Team player
  • 12 hour night shift experience
  • Reliable transportation
  • Communicate clearly on conf. calls and under pressure


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