Software Test Analyst

1 month ago

Lansing, United States Zenfreed, LLC Full time
Job DescriptionJob Description As a Salesforce/CRM Tester, you’ll be comfortable with Testing salesforce applications and utilizing Azure DevOps for designing, maintaining, and executing test cases for the Michigan Enterprise Contact Center team at the Department of Technology, Management, and Budget.

Job Duties
  • Work in an agile environment and understand agile methodologies.
  • Participate in vendor requirement sessions with customers and understand the requirements and be comfortable writing Test Plans/Test Suites in Azure DevOps and easily maintainable for SOM.
  • Work with the customer, vendor, and Development Team to define Test scripts based on requirements for new projects and any future enhancements.
  • Proficiency in interpreting requirements/user stories and writing test cases using Azure DevOps.
  • Participate in defining and designing activities of the project engagement, to ensure a full understanding of client requirements prepared by the project team.
  • Fully understand the capabilities and limitations of the technical environments of the applications used by the enterprise.
  • Strong hands-on experience in writing positive and native test cases in Azure DevOps as per Salesforce Application needs.
  • Identify automation framework and make recommendations for improvements.
  • Familiarity with testing salesforce service cloud, including web services and Rest API, SOAP API, and Bulk API, using tools like SoapUI, Postman, or similar applications.
  • Collaborate with developers to ensure testing results meet performance and scalability requirements.
  • Develops and writes automated test scripts and plans to ensure that software functions as expected.
  • Work with test engineers to implement new automation scripts and diagnose problems with existing scripts in a Continuous Integration environment.
  • Knowledge of quality assurance methodologies and automation testing tools.
  • Ensures the proposed solutions adhere to SOM security guidelines and standards throughout the application lifecycle.
  • Proven record of delivering business value by leveraging technology and an ability to communicate strategic technical concepts at an executive level and be a trusted voice at the decision-making table.
  • Devise a training plan for the team for a smooth and successful transition to Maintenance & Operations.
  • The successful candidate will be self-motivated and can work under dynamic conditions and within deadlines.
  • Ability to transfer knowledge effectively and flex according to the situation.
  • Excellent written and verbal communication skills.
  • Facilitation and problem-solving skills.
Salesforce Testing
  • Strong knowledge and working experience in Service Cloud and Experience Cloud.
  • Participation in each phase of full Salesforce lifecycle implementations.
  • In-depth understanding of the capabilities and constraints of Salesforce.
  • Understanding of Salesforce Production and Sandboxes.
  • Analyze the impact of new solutions/enhancements and run appropriate regression testing.
Azure DevOps for QA Tester
  • Document and evaluate test results and defects, track and manage defects through to resolution in Azure DevOps.
  • Ensure full traceability between test scripts, results, and client requirements.
  • Maintain and enhance existing test scripts.
  • Azure DevOps experience with Prepare Test Suites.


Requirements6 years:
  • Salesforce QA/testing
4 years:
  • Salesforce Service Cloud
  • Azure DevOps Test Suite
Should have Salesforce object knowledge such as flows, AppExchange packages, Lightning, Apex, and Significant QA Experience. This can come either in the form of real-world experience or actual hands-on background with Salesforce.
Knowledge of testing/QA best practices
Ability to create and utilize test scripts.

Desired Skills

4 years:
  • Nice in-contact Testing
1 year:
  • SQL
  • Selenium/Test Automation or other Test automation tools

Experience in State of Michigan Processes and guidelines

Minimum Education
  • Bachelor's Degree

Location


  • Local and non-local candidates may apply.

  • Position is a hybrid schedule with 2 days onsite from day 1 - Flexible days on site.

  • Working hours Monday-Friday, approximately 8:00 a.m. to 5:00 p.m.

Additional Requirements
  • Must be authorized to work in the United States; We are unable to offer sponsorships at this time

  • Must undergo a background check and drug screening for employment.

Employment Terms
  • This is a W2 position

  • 40 hrs per week

  • HYBRID schedule - with 2 days onsite from day 1 - Flexible days on site.

About Zenfreed

At Zenfreed, we are more than an IT company. We bridge the gap between people wanting to do the work they were meant to do and organizations needing the right talent.

We are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles.

BenefitsWe understand a comprehensive benefits package is crucial to employment satisfaction. We offer medical, dental and vision coverage options for all employees.

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