Hotel Revenue Manager

3 weeks ago

Lincoln City, United States Chinook Winds Casino Resort Hotel Full time
Job DescriptionJob DescriptionDescription:

Position Summary

Responsible for managing and monitoring occupancy and rates while providing statistical analysis on various promotions and marketing strategies, balancing the pricing strategy to better position the hotel for success. Works closely with the Director of Hotel Operations ensuring services and offerings are commensurate with guests’ expectations while consistently enforcing the established service standards.

Essential Functions

  • Manages the daily operations and administrative responsibilities of rate management in accordance to established goals utilizing a Hotel PMS system.
  • Provide reporting information for management for rates, occupancy, and promotions.
  • Log system errors and work closely with Visual One support to resolve them.
  • Ensure maximum occupancy potential by monitoring availability and adjusting rate to sell accordingly.
  • Work closely with the marketing department to ensure offers and promotions go out on time and contain the correct information.
  • Scrutinize database entries for proper formatting and information.
  • Extract and compile pertinent rate trending information using pickup reports, prior year pacing, and booking window movement.
  • Monitor front desk and call center traffic to assist Hotel supervisors with staffing and scheduling needs.
  • Work with accounting to ensure proper rate applications and use.
  • Develop selling standards and practices, train staff in the correct use of this system.
  • Utilize web site features and further develop and integrate this asset to its fullest potential.
  • Master the operation of Agilisys Visual One PMS.
  • Responds to market conditions by adjusting rates strategy in real-time.
  • Assist Front Desk and Call Center operations when needed.
  • Maintain a compatible working relationship with all Chinook Winds Casino Resort employees.
  • Ensures the execution of service expectations and core values.
  • Ensure that all guests feel welcome and are given responsive, friendly, and courteous service at all times.
  • Responsible for all long- and short-term planning and day to day operations of the Hotel revenue management strategies.
  • Works with the Director of Hotel Operations in the development and execution of the Hotel budget and MBOs.
  • Develops, implements, and maintains the Hotel Revenue Management policies and procedures.
  • Develops, implements, and evaluates goals, objectives, programs, promotions, budgets, policies, and procedures for the Hotel Revenue Management strategic goals.
  • Mentors, trains, and develops staff as it relates to the Hotel Revenue Management service and sales.
  • Trains employees in designated areas and monitors progress.
  • Develops and maintains a teamwork environment.
  • Develops, implements, and monitors programs that ensure a safe, clean facility and work environment that is in compliance with all appropriate regulations.
  • Keeps current on trends within the Hotel, hospitality, convention, restaurant, vacation, and travel industries.
  • All other duties as assigned.


Requirements:

Position Qualifications

WORKERS IN THIS POSITION MUST BE AT LEAST 21 YEARS OLD

Competency Statements

Communication Skills—the individual speaks and writes clearly and persuasively in positive or negative situations, demonstrates group presentation skills, and conducts meetings.

Leadership—the individual inspires and motivates others to perform well, accepts feedback from others.

Management skills—the individual includes staff in planning, decision-making, facilitating and process improvement; makes self-available to staff; provides regular performance feedback; and develops subordinates’ skills and encourages growth.

Quality management—the individual looks for ways to improve and promote quality and demonstrates accuracy and thoroughness.

Planning/organizing—the individual prioritizes and plans work activities, uses time efficiently and develops realistic action plans.

Problem solving—the individual identifies and resolves problems in a timely manner and gathers and analyzes information skillfully.

Education

High School Diploma or GED.

AA or BA in Hospitality or Public Relations preferred.

Experience

Two years of experience in data reporting in the Hotel area required.

Computer Skills

Microsoft Office intermediate level to include Word, Excel, Outlook, and Access.

10-key operation.

Previous interaction with Property Management Systems.

Previous experience with Hotel PMS, Agilisys Visual One preferred.

Certificates & Licenses

Valid Driver License.

Other Requirements

Must obtain a Siletz Tribal Gaming License; if the hotel revenue manager’s office is not located at the Hotel Property.


Physical Demands

  • Stand Constantly
  • Walk Frequently
  • Sit Not Applicable
  • Handling/Fingering Constantly
  • Reach Outward Constantly
  • Reach Above Shoulder Occasionally
  • Climb Not Applicable
  • Crawl Occasionally
  • Squat or Kneel Occasionally
  • Bend Frequently

Lift/Carry

  • 10 lbs or less Frequently
  • 11-20 lbs Frequently
  • 21-50 lbs Occasionally
  • 51-100 lbs Occasionally
  • Over 100 lbs Not Applicable

Push/Pull

  • 12 lbs or less Frequently
  • 13-25 lbs Occasionally
  • 26-40 lbs Occasionally
  • 41-100 lbs Occasionally

Other Physical Requirements

Vision: Near and Far

Sense of Sound

Sense of Smell

Sense of Taste

Work Environment

Work will take place in a small office environment with occasional distractions. The noise level in the work environment is usually quiet to moderate.

Working Conditions

Conditions of employment include passing a pre-employment drug screen, a background investigation, and completing a 180-day introductory period.

  • Hotel Revenue Manager

    2 weeks ago

    Lincoln City, United States Chinook Winds Casino Resort Full time

    Job Type Full-time Description Position Summary Responsible for managing and monitoring occupancy and rates while providing statistical analysis on various promotions and marketing strategies, balancing the pricing strategy to better position the hotel for success. Works closely with the Director of Hotel Operations ensuring services and offerings are...

  • Hotel Front Desk Manager

    4 days ago

    Lincoln, United States Holiday Inn Express and Suites Lincoln Downtown Full time

    Job DescriptionJob DescriptionJob Summary:The Front Desk Manager at Holiday Inn Express and Suites Lincoln Downtown is responsible for overseeing the front desk operations of our hotel. This includes managing the front desk staff, implementing policies and procedures, ensuring exceptional guest service, and handling any guest complaints or issues. As a...

  • Revenue Manager

    2 weeks ago

    Johnson City, United States Carter Hospitality Group Full time

    Job DescriptionJob DescriptionBenefits:401(k)401(k) matchingDental insuranceEmployee discountsHealth insurancePaid time offVision insurance Our company is currently seeking a highly motivated and experienced Multi-Property Revenue Manager to join our team. Excellent opportunity for skilled candidates who strives to be part of a high energy team. Seeking...

  • Revenue Manager

    4 hours ago

    Atlantic City, United States Showboat Hotel & Island Waterpark Full time

    Summary Description: We are seeking a highly motivated individual to join our team as the Waterpark Revenue and Promotions Manager. In this role, you will be responsible for driving revenue maximization and implementing promotional strategies to enhance the overall guest experience. Reporting directly to the Waterpark Director, you will play a crucial role...

  • Hotel Manager

    1 day ago

    Union City, United States Houser Creek Hospitality, LLC Full time

    Description Do you flourish in a fast-paced atmosphere where you can demonstrate your leadership abilities? If this is the case, we have an excellent opportunity for you as our next general manager. Our busy hotel requires a creative thinker who can introduce new ideas to increase revenue and establish customer relationships to encourage repeat business. You...

  • Hotel Manager

    3 hours ago

    Union City, United States Houser Creek Hospitality, LLC Full time

    Do you flourish in a fast-paced atmosphere where you can demonstrate your leadership abilities? If this is the case, we have an excellent opportunity for you as our next general manager. Our busy hotel requires a creative thinker who can introduce new ideas to increase revenue and establish customer relationships to encourage repeat business. You will not...

  • Hotel General Manager

    4 hours ago

    Morgan City, United States Kilpatrick Investments Full time

    We are looking for a General Manager candidates that are savvy, curious and cares enough to offer guests everything they need and nothing they don’t.  Kilpatrick Investments is an approved management company with IHG, Marriott and Hilton brand franchises, operating with hotels in both north and south Louisiana. We are looking for a hotel General Manager...

  • Hotel General Manager

    2 days ago

    Morgan City, United States Kilpatrick Investments Full time

    Job DescriptionJob DescriptionWe are looking for a General Manager candidates that are savvy, curious and cares enough to offer guests everything they need and nothing they don’t. Kilpatrick Investments is an approved management company with IHG, Marriott and Hilton brand franchises, operating with hotels in both north and south Louisiana. We are looking...

  • Hotel General Manager

    1 day ago

    Ocean City, United States Ocean Ii Group Llc Full time

    Job DescriptionJob DescriptionWorking somewhere you’d rather not be? Are you looking for your next opportunity? We offer a fun place to work, an extraordinary team with decades of service and stability, and the ability to grow your career. The Marina Bay Hotel & Suites is a franchised hotel, and is managed by Pinnacle Hospitality Group. As an established...

  • Sales Manager

    1 week ago

    Texas City, United States AVmedia Inc Full time

    The candidate's role will be to create hotel partner relationships across all levels of hotel leadership. Sales manager will be responsible for assisting our clients to achieve their vision for their on-site meetings, events, galas, weddings, etc. Also responsible for providing our hotel partner with access to our technical team and equipment for their...

  • Waterpark Revenue and Promotions Manager

    4 weeks ago

    Atlantic City, United States Showboat Hotel & Island Waterpark Full time

    **Summary Description**: We are seeking a highly motivated individual to join our team as the Waterpark Revenue and Promotions Manager. In this role, you will be responsible for driving revenue maximization and implementing promotional strategies to enhance the overall guest experience. Reporting directly to the Waterpark Director, you will play a crucial...

  • Hotel Meeting Manager

    1 week ago

    Salt Lake City, United States The Grand America Hotel Full time

    We are looking for an energetic multi-tasker who enjoys creating memorable events. The Meeting Manager works directly with the clients at both Grand America Hotel and Little America Hotel to coordinate meetings, meals and guestroom needs, then interpret and communicateall of these details to the operations team.Upholding high standards and great attention...

  • General Manager

    1 day ago

    Oklahoma City, United States Colcord Hotel Full time

    Job DescriptionJob DescriptionDescription:Job Description: General ManagerOur hotel is seeking an experienced and motivated General Manager to oversee all aspects of our hotel operations. As the General Manager, you will be responsible for providing exceptional guest service while maximizing profitability. You will lead a team of professionals and ensure the...

  • Front Office Supervisor

    24 hours ago

    Lincoln, United States The Scarlet Hotel Full time

    Job Summary: The Front Desk/Valet Supervisor is responsible for assisting the Front Desk Manager and/or General Manager while providing attentive courteous and efficient service to all guests prior to arrival and throughout their stay. He/she is also responsible for maximizing room revenue and occupancy. Responsibilities: QUALIFICATIONS: At least 2 to 3...

  • Assistant Hotel General Manager

    22 hours ago

    Kansas City, United States Hotel Lotus Stadium Full time

    Description We are looking for an experienced assistant general manager with solid leadership abilities who can grow with us. You will collaborate with our general manager to plan and oversee the hotel's daily operations and assume the GM's responsibilities in their absence. This position is responsible for managing employees and ensuring our guests have a...

  • VP Revenue Cycle Management

    3 weeks ago

    Lincoln, United States Paradigm Oral Health Full time

    Job DescriptionJob DescriptionRole and Responsibilities The VP of Revenue Cycle Management directs and oversees the overall polices, objectives, and initiatives of the organization’s revenue cycle activities to optimize the patient financial interaction along the care continuum. Develop, plan, organize, and implement current and future strategies to bill...

  • Director of Revenue Analysis

    8 hours ago

    Oklahoma City, United States Marriott Full time

    Job Number 24085812 Job Category Revenue Management Location Renaissance Phoenix Downtown Hotel, 100 N 1st Street, Phoenix, Arizona, United States Schedule Full-Time Located Remotely? Y Relocation? N Position Type Management JOB SUMMARY Leads Revenue Analysis Managers in executing analysis activities focusing on revenue, profit...

  • Director of Revenue Analysis

    1 day ago

    Oklahoma City, Oklahoma, United States Marriott Full time

    Job Number Job Category Revenue ManagementLocation Renaissance Phoenix Downtown Hotel, 100 N 1st Street, Phoenix, Arizona, United StatesSchedule Full-TimeLocated Remotely? YRelocation? NPosition Type ManagementJOB SUMMARYLeads Revenue Analysis Managers in executing analysis activities focusing on revenue, profit and demand associated with hotel(s)' rooms and...

  • Hotel Night Auditor

    1 week ago

    Kansas City, United States Hotel Lotus Stadium Full time

    Description We're looking for a positive and professional hotel front desk agent to deliver an exceptional experience to every guest at our hotel. You'll welcome guests, manage their information, distribute their keys and room assignments, and answer any general inquiries to ensure they have an excellent stay with us. The ideal candidate has brilliant...

  • Hotel Night Auditor

    1 month ago

    Kansas City, United States Hotel Lotus Stadium Full time

    Job DescriptionJob DescriptionWe’re looking for a positive and professional hotel front desk agent to deliver an exceptional experience to every guest at our hotel. You’ll welcome guests, manage their information, distribute their keys and room assignments, and answer any general inquiries to ensure they have an excellent stay with us. The ideal...