![Dick Van Dyke Appliance World](https://media.trabajo.org/img/noimg.jpg)
Call Center Advocate- NOT A REMOTE POSITION
1 week ago
- 401(k)
- Competitive salary
- Employee discounts
- Health insurance
- Opportunity for advancement
- Savings bank
- Vision insurance
- Dental insurance
- Profit sharing
We are looking for a customer-oriented Call Center Advocate to work Monday- Friday 8:00 to 5:00 pm and every other Saturday 8:00 to 4:00 pm. Our Call Center Advocate will act as a liaison, provide product/services information, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. They are patient, empathetic, and passionately communicative. They love to talk. Call Center Advocate's can put themselves in their customers shoes and advocate for them when necessary. They are confident at troubleshooting and investigate if they do not have enough information to resolve customer complaints.
Even with limited experience We will train the right person for our team
Call Center Advocate Responsibilities
- Manage large amounts of incoming calls
- Build sustainable relationships and trust with customer accounts through open and interactive communication
- Provide accurate, valid, and complete information by using the right methods/tools
- Handle customer complaints, provide appropriate solutions and follow up to ensure resolution
- Keep records of customer interactions, process customer accounts and file documents
- Follow communication procedures, guidelines, and policies
- Strong phone contact handling skills and active listening
- Customer orientation and ability to adapt/respond to different types of characters
- Excellent communication
- Ability to multi-task, prioritize, and manage time effectively
- Basic computer knowledge
- Accuracy with data entry
- High school degree
- Valid Drivers License
- 401K Profit Sharing
- 1 week paid time off
- 1 paid personal day every 90 days up to four a year
- Health Insurance
- Dental Insurance
- Vision Insurance
- Free Life Insurance
- Health Savings Account
- A 90 day evaluation for a pay increase
- Closed Sunday's
Pay: $17.00 - $18.00 per hour
-
Entry Level Call Center Advocate
4 weeks ago
Springfield, United States Dick Van Dyke Appliance World Full timeJob DescriptionJob DescriptionBenefits:401(k)Competitive salaryDental insuranceEmployee discountsHealth insuranceOpportunity for advancementPaid time offProfit sharingSavings bankVision insurance We are looking for a customer-oriented Call Center Advocate to work Monday- Friday 8:00 to 5:00 pm and every other Saturday 8:00 to 4:00 pm. Our Call Center...
-
Entry Level Call Center Advocate
3 weeks ago
Springfield, Illinois, United States Dick Van Dyke Appliance World Full timeBenefits:401(k) Competitive salary Dental insurance Employee discounts Health insurance Opportunity for advancement Paid time off Profit sharing Savings bank Vision insurance We are looking for a customer-oriented Call Center Advocate to work Monday- Friday 8:00 to 5:00 pm and every other Saturday 8:00 to 4:00 pm. Our Call Center Advocate will act as a...
-
Entry Level Call Center Advocate
4 weeks ago
Springfield, United States Dick Van Dyke Appliance World Full timeBenefits: 401(k) Competitive salary Dental insurance Employee discounts Health insurance Opportunity for advancement Paid time off Profit sharing Savings bank Vision insurance We are looking for a customer-oriented Call Center Advocate to work Monday- Friday 8:00 to 5:00 pm and every other Saturday 8:00...
-
Manager, Patient Advocate Center
3 weeks ago
Springfield, United States Springfield Clinic Full timeThe Manager Patient Advocate Center is responsible for managing and supervising the day-to-day activities of the Patient Advocate Center, ensuring patient inquiries and account actions are addressed in a timely and courteous manner and ensures best practices are exercised. This position provides strategic planning, oversight and development of center service...
-
Call Center Coordinator
4 weeks ago
Springfield, United States Caring Health Center Full timeCall Center Coordinator SPRINGFIELD, MA General Description: This position is responsible for performing a full range of customer service-oriented telephone support and managing large amounts of inbound and outbound calls in a timely manner. The Call Center Coordinator will serve as a liaison between CHC and its current or potential patients and customers....
-
Call Center Coordinator
4 weeks ago
Springfield, United States Caring Health Center Full timeGeneral Description: This position is responsible for performing a full range of customer service-oriented telephone support and managing large amounts of inbound and outbound calls in a timely manner. The Call Center Coordinator will serve as a liaison between CHC and its current or potential patients and customers. The Call Center Coordinator must ensure...
-
Call Center Coordinator
1 month ago
Springfield, United States Caring Health Center Full timeGeneral Description: This position is responsible for performing a full range of customer service-oriented telephone support and managing large amounts of inbound and outbound calls in a timely manner. The Call Center Coordinator will serve as a liaison between CHC and its current or potential patients and customers. The Call Center Coordinator must ensure...
-
Call Center Coordinator
1 month ago
Springfield, United States Caring Health Center Full timeGeneral Description: This position is responsible for performing a full range of customer service-oriented telephone support and managing large amounts of inbound and outbound calls in a timely manner. The Call Center Coordinator will serve as a liaison between CHC and its current or potential patients and customers. The Call Center Coordinator must ensure...
-
Call Center Associate
3 weeks ago
Springfield, United States New England Dermatology & Laser Center Full timeDescription: New England Dermatology & Laser Center has been providing dermatology care to the greater Springfield community for over 50 years. We're looking for an experienced **Call Center Associate** with conscientious work ethics to join our busy specialty practice. Call center associates are responsible for meeting company targets in providing...
-
Call Center Representative
2 hours ago
Springfield, United States Fidelity Investments Full timeJob Description: Customer Relationship Advocate Career Development ExperienceJoin our team of Customer Relationship Advocates (CRA) for a variety-filled experience where you'll have dedicated time to focus on growth, career development and renewal while you support our customers by taking inbound calls. Are you interested in Financial Services? This might be...
-
Housing Advocate
3 weeks ago
Springfield, Illinois, United States Holyoke Medical Center Full timeRiver Valley Counseling Center · 120 Maple StreetSpringfield, MAProfessionalFull Time, 40, day shift, 8 hoursPosted 03/28/2024Req # 9318 RVCC is looking to hire a Full Time Housing Advocate River Valley Counseling Center, Inc's Mission is to improve the health of all people in our community. We do that with honesty, respect, and dignity for our clients,...
-
Housing Advocate
1 month ago
Springfield, United States Holyoke Medical Center Full timeRiver Valley Counseling Center · 120 Maple StreetSpringfield, MAProfessionalFull Time, 40, day shift, 8 hoursPosted 03/28/2024Req # 9318 RVCC is looking to hire a Full Time Housing Advocate! River Valley Counseling Center, Inc's Mission is to improve the health of all people in our community. We do that with honesty, respect, and dignity for our...
-
Call Center Representative
1 month ago
Springfield, United States Heartland Credit Union IL Full timeHeartland Credit Union is seeking a highly motivated and positive individual with a propensity to serve others to fill the position of full-time Call Center Representative. Our team members engage with our members over the phone regarding various types of inquiries, financial transactions concerning their accounts, and other business affairs. Qualified...
-
Call Center Representative
1 month ago
Springfield, United States Heartland Credit Union IL Full timeJob DescriptionJob DescriptionHeartland Credit Union is seeking a highly motivated and positive individual with a propensity to serve others to fill the position of full-time Call Center Representative. Our team members engage with our members over the phone regarding various types of inquiries, financial transactions concerning their accounts, and other...
-
Call Center Agent
3 weeks ago
Springfield, Missouri, United States Bath Planet Full timeNew Call Center Opens in 7 Day Only 2 reps needed (Springfield)Compensation: $18-$27Employment type: full-timeJob title: Call Center AgentWe are a multi million dollar Home Improvement Company. We have thousands of potential customers. We are looking for the Best of the Best to work our warm customer base. We are looking for money motivated career minded...
-
CMG Call Center Lead
2 weeks ago
Springfield, United States CoxHealth Full timeSummary Best in Class Work Environment5x Modern Healthcare Best Places to workAmerica’s Greatest Workplaces 2023 – NewsweekBest Employers for New Grads 2023- ForbesGreatest Workplace for Women 2023 - NewsweekBenefits Robust, fully customizable benefits package including Medical/Vision/Dental and more!No cost eCare visitsEmployer-provided mental health...
-
Medical Call Center Representative
4 weeks ago
Springfield, United States CareerBuilder Full timeBenefits: 401(k) Health insurance Paid time off Benefits/Perks Competitive Compensation Paid Time Off Career Growth Opportunities Job Summary We are seeking a friendly and professional Call Center Representative to join our team. In this role, you will take inbound and outbound calls, communicate with customers to identify their needs and provide helpful...
-
Centralized Scheduling Representative
1 month ago
Springfield, United States Burrell Behavioral Health Full timeJob Description: CENTRALIZED SCHEDULING REPRESENTATIVE Springfield, Missouri Centralized Scheduling Representatives work in an office / call center environment answering calls for first time clients in order to schedule outpatient and psychiatric services. They are a vital part of the organization and deliver the first impression our clients receive of...
-
Centralized Scheduling Representative
1 month ago
Springfield, United States Burrell Behavioral Health Full timeJob Description: Job Title: Centralized Scheduling Representative (Call Center) Location: Springfield, MO Department: Centralized Scheduling Employment Type: Full-time, Part-time Shift: Monday - Friday 8:00 A.M. - 5:00 P.M. Job Summary: Are you a friendly person who loves providing excellent customer service? Do you enjoy working in a fast-paced...
-
Centralized Scheduling Representative
1 month ago
Springfield, United States Burrell Behavioral Health Full timeJob Description: CENTRALIZED SCHEDULING REPRESENTATIVE Springfield, Missouri Centralized Scheduling Representatives work in an office / call center environment answering calls for first time clients in order to schedule outpatient and psychiatric services. They are a vital part of the organization and deliver the first impression our clients receive of...