Lead Technician for AV Smart Home Company

1 month ago


Mooresville, United States SoundVision, LLC Full time
Job DescriptionJob DescriptionJob Summary:
Works with other installers and independently, in the completion of installs and service calls. Responsible for timely completion of daily procedures and paperwork they are assigned. Tech is also responsible for assigned vehicle care and maintenance.
  • Requires excellent communication skills
  • Self-motivated, task-driven, and able to apply best practices theory
  • Strong problem-solving skills
  • Ability to use hand and power tools

Key Job Responsibilities:
  • Help our team complete multi-room audio/video installs and setup
  • Advanced troubleshooting of simple systems
  • Basic networking/data system installation and setup
  • Basic programming of single-room, advanced systems
  • Basic understanding of multi-room systems and setup
  • Basic understanding of security system programming and design
  • Basic understanding of SoundVision, LLC single room systems
  • CEDIA ESTII or better certification (or obtain within 6 months of hire)
  • Completion of Alarm.com Academy (or obtain within 6 months of hire)
  • Completion of ProSource University within the first year of employment

Minimum Job Requirements:
  • Strong verbal and written communication skills
  • Highly detailed, organized, and multitask driven
  • Ability to work on rotating on-call service schedule
  • Proficient in all Assistant level qualifications
  • Competent skills with desktop and mobile computing
  • Clean driving record and background check (required for ASLB certification)
  • Minimum of 3-year field experience

Disclaimer:
The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this classification. They are not to be constructed, as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.



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