Family Advocate

Trumbull Community Action Program

Job Description

Title of Position:

Family Advocate

Responsible To:

Parent, Family, Community Engagement Manager

Employee Type:

Hourly

General Summary of Position:

The Family Advocate is responsible for partnering with Head Start families to ensure all needs and goals are met in a timely manner. This is accomplished by meeting with the families to complete the Family Needs Assessment (FNA) and the Family Partnership Agreement (FPA).

Primary Duties and Responsibilities of the Position:

• Directly responsible for managing assigned case load of families.
• Serve as liaison between families and available community resources.
• Maintaining documentation of all contacts and attempted contacts with families.
• Ensure family needs and goals are identified and met.
• Ensure that families are aware of community services and resources and how to access those resources.
• Provide timely follow-up on child absences, emergent family needs, or concerns.
• Ability to accurately and efficiently data enter information into data management software.
• Maintaining accurate and complete child files.
• Organize and attend monthly parent meetings.
• Assist in the recruitment and registration of potential program participants county wide.
• Submit accurate reports monthly and as requested.
• Develop and implement strategies and activities to involve families in all components of Head Start.
• Maintaining strict adherence to TCAP Code of Conduct and TCAP Policies and Procedures including being a Mandated Reporter.
• Ensuring all documentation relating to job duties is accurate and submitted in a timely manner.
• Develop and maintain positive and professional relationships with TCAP staff, children, and families.

Secondary Duties and Responsibilities of the Position:

• Will travel to centers throughout the county to support classrooms on a regular basis and as needed.
• Occasional exposure to severe weather, heat, communicable diseases, loud noise, blood, and other bodily fluids.
• Occasionally attend functions or perform duties outside of normal working hours.
• Must attend specialized professional development.
• Maintain current knowledge of HSPPS and Daycare Licensing Regulations.
• Create and maintain an Ohio Child Care Resource and Referral Association (OCCRRA) account.
• Other duties as assigned by TCAP management in fulfillment of the goals and mission of TCAP.

Qualifications:

• A bachelor’s degree in Family Development, Family Studies, Psychology, Social Work, Counseling, Criminal Justice, or related fields required.
• Must be familiar with Early Childhood Education data management systems.
• Must have basic knowledge of Microsoft Office (Word, Excel, and Power Point), basic technology usage skills, and basic math skills.
• Must have excellent organizational, problem solving, and decision-making skills.
• Must have excellent oral and written communication skills.
• Must be able to work without direct supervision, with initiative, self-discipline, and accountability.
• Must be able and committed to continuous strict adherence to TCAP’s Confidentiality Policy and confidentiality guidelines in accordance with The Head Start Performance Standards and other pertinent regulations.
• Must be able and committed to constantly exhibit patience, professionalism, and tact when communicating with children, families, staff, management, referral sources, and the public.
• Must have a pleasant and professional demeanor, a positive attitude, and be a team player.
• Must maintain a valid Ohio Driver’s License, have reliable, on-site transportation, and show proof of current vehicle insurance; travel is required for this position and site and/or classroom assignment is subject to change.
• Must have excellent attendance and punctuality.
• Must pass pre-employment, scheduled, and random background checks and drug testing.
• Must be able to lift at least fifty (50) pounds.
• Must be culturally sensitive and able to work with individuals with various backgrounds.
• Must be sensitive to the needs and problems of children and families, handicapped, and socio-economically disadvantaged residents of Trumbull County.

Salary and Benefits:

Salary range is contingent upon experience and available funding. Benefits including hospitalization and agency pension plan are also available after successful completion of employment probationary period.

Powered by JazzHR

fc6RXr8RcN