Cafe Attendant

The Café Attendant/Job Coach will be responsible for handling a wide array of duties related to service at the Nourish Café (located inside the Nexus Health Care), including the Job Readiness program.  Do you enjoy training others and seeing them succeed?  The program provides individuals with soft skill, job specific skill, customer service and on the job training in our Café. Responsibilities will include knowledge of all café positions and a passion to assist clients in job training skills and job placement.

Duties and Responsibilities:

• Knowledge of local health department sanitation requirements.
• Cashier.
• Sandwich Making.
• Serve food and beverages to guests.
• Thoroughly cleans dining room.
• Stocks, cleans and maintains Café and equipment.
• Ensures guests receive friendly, courteous service at all times.
• Maintains in-depth knowledge of complete menu and products on hand.
• Maintains safe work environment.
• Follows safety and sanitation policies and procedures at all times.
• Prepares and delivers training program to groups or individual unemployed clients.
• Utilizes Job Readiness training material and provides suggestions for updates.
• Provides one on one support to clients throughout the program.
• Monitor the improvements of the clients and providing coaching when necessary.
• Performs other duties as assigned.

Skills/Qualifications:

• A high school diploma or GED equivalent is preferred.
• 1-year retail and food service experience is preferred.
• ServSafe Food Safety and Sanitation Certification or willingness to obtain one within 90 Days
• Previous direct training experience or direct classroom training experience in workforce development or a related field with some formal training preferred.
• Ability to work with the public.
• Excellent customer services and communication skills.
• Self-motivated and self-starter. Ability to work independently or as a team member.
• Ability to add and subtract, make change.
• Must show initiative, independent thinking, and ability to use sound judgment in the absence of specific orders.
• Possess proficient reading, grammar, and communication skills.

Regular physical attendance at the worksite(s) is an essential function of this position, as client interaction cannot be performed remotely.

This position is Full -Time Monday – Friday, no evenings, weekends or holidays.  The hours are 7:00 am - 3:00 pm.  Hourly pay starts at $12.00 per hour.

We offer a competitive salary and benefits package including Dental, Vision and Life Insurance, a matching retirement plan, Employee Assistance Program, 11 paid holidays and generous PTO.

Neighborhood Health Association (NHA), a Federally Qualified Health Center (FQHC), is the largest community health center system in Northwest Ohio with partnerships that include ProMedica, Mercy Health, and University of Toledo Medical Center. NHA has grown from a single location in 1969 to 12 medical and dental clinics throughout Lucas County. Today we operate multiple health centers including pediatrics, adult medicine, dental services, health care for the homeless, women’s health center, senior centers, and a full-service pharmacy with lab services on site.

For more than 50 years, NHA has placed a strong focus on prevention and empowering individual responsibility in managing their health care and overall well-being. Our services are acutely responsive to the needs of everyone throughout the communities we serve, providing excellent care and the best health practices.

Our Mission: Through our exceptional health care services, we empower and educate, aggressively working to eliminate health care inequities, while supporting personal responsibility for one’s own health regardless of the ability to pay.

We are a drug free workplace, and an Equal Opportunity Employer