Data Engineer

What is the role?

dotCMS is a cloud-based Universal CMS that is changing how enterprises do digital. We seek an individual who understands content management in the digital business space, with exceptional communication skills, accountability, and a collaborative spirit. 

As a Data Engineer, you’ll lead our Data function, help define our company data collection, warehousing and reporting strategy, help us to pull information from multiple systems and data sources into a common pool, and generate reports.  You’ll be involved in selecting vendors, implementing data infrastructure, and delivering reports to help the business make informed decisions.

We're proud to be 100% remote You may work remotely from any location compatible with standard U.S. business hours. Please note that this is a Full-Time Employee position, and we are unable to sponsor or take over sponsorship of an employment Visa at this time. Additionally, we are not accepting contractors or C2C candidates.

What is dotCMS?

Founded in 2003, dotCMS is the most agile, scalable and secure content management system for enterprises. Built on leading Java technology, dotCMS is an open-source, hybrid-headless content management system that gives developers the flexibility of a headless CMS while equipping marketers with no-code visual content authoring. Whether you're building a network of global websites, an employee intranet, a customer portal, or a single-page web application, dotCMS helps you manage content, images, and assets in one centralized location and deliver them to any channel. Some of our notable customers include Telus, Standard & Poors, Hospital Corporation of America, Royal Bank of Canada, Deutsche Bank, Comcast, Vodafone, Thomson Reuters, Dairy Queen, Lennox International, Chewy.com, and O’Reilly Autoparts.

Who are we, really?

At “The Dot,” you’ll find a diverse team of authentic individuals who share the goal of building a great product, delighting customers, and having a lot of fun doing it. We’re a curious, innovative, and collaborative group that works from anywhere, having been 100% remote long before a pandemic required it. Working remotely is in our DNA, whether it’s to enjoy the beautiful views of new countries or just more “you” time outside of work. And since we don’t gather around the water cooler in an office, we like to gather around the cool waters of the Caribbean once a year for our regular off-site, where we blow off some steam and re-energize as a group.  

What you’ll bring to the team:

• Oversee and lead the Data function at dotCMS, including internal metrics and telemetry, data warehousing, scalable data, data dashboards, business intelligence, business analytics, and reports.
• Spearhead and facilitate data-driven decision-making as a rule at dotCMS, especially within Product and cross-functionally for diverse needs, across functions such as Product, Engineering, Sales, Marketing, Channels, and Customer Experience.
• Contribute deeply to the definition and delivery of specifications for data needs based on organizational goals and requirements, product metrics, and other internal metrics.
• Manage and operationalize data warehouse plans to handle requests of Data and implement data gathering, logging, and telemetry to ensure data availability
• Design, build, and release net-new data models and controls, data pipelines and transformations, and databases and visualizations, using widely available development tools, and extraction, transformation, and loading processes where necessary.
• Act as a visible internal spokesperson for the Data function, enabling other functions to contribute data, make requests, and leverage dashboards.
• Lead and direct all Data activities, maintaining a data warehouse and all dashboards and integrating data from a wide variety of sources into meaningful, actionable information.
• Issue regular reports providing a comprehensive view of data on a regular basis, especially for Product and Revenue, with an aim to cultivate better product iteration and continuous improvement.
• Manage the Data infrastructure and its operations at dotCMS, including procurement of data warehouse providers and day-to-day upkeep.
• Keep apprised of emerging approaches and technologies, industry trends and channels, and field and market expectations to maintain a high bar for Data practice at dotCMS and data handling.
• A strong understanding of practical applications of data engineering best practices and hands-on data science.
• The ability to share your data engineering knowledge with other technical and customer-facing teams.
• Share industry knowledge and Data Engineering best practices across the team.

Requirements:

• 2-3+ years of experience in a Data Science, Data Engineering, Machine Learning, Business Intelligence, or Business Analytics role.
• 1+ year of experience managing and overseeing a data warehouse, data processing automation, data quality, data visualization, and data privacy, and 1+ year of experience issuing regular visualizations and reports.
• Proven track record of: 
  • Implementing a new data warehouse from zero.
  • Solid AWS experience
  • Experience working with Software visualization to present and share legible and easily understandable dashboards, visualizations, and reports for Product, Revenue, Customer Experience, and/or Engineering.
  • Integrating data from a wide range of sources.
  • Aggregating and summarizing non-linear data into meaningful information.
  • Explaining and presenting data warehousing concepts and requirements to internal stakeholders.
  • Delivering consumable reports used to inform regular executive decision making and Product prioritization.
  • Being a self-starter able to advocate for the Data function and for key Data procurement needs.
• Experience with a wide range of data warehousing tools, including multiple ETL, query and reporting tools, visualization techniques, data mining tools and techniques and OLAP tools.

• Familiarity with one or more programming languages used in dotCMS architecture and data engineering, such as Java, Scala, and Python. 
• Familiarity with SQL and PostgreSQL experience.
• Excellent communication and interpersonal skills to collaborate with other teams. 
• Bachelor's degree in Data Science, Computer Science, or a related field.

Additional desirable characteristics:

• GraphQL experience
• Experience with Clickhouse, Grafana, and/or Google Looker/Looker Studio
• Bonus: Integrating data from HubSpot, GitHub, Zapier, Google Suite, and other CRM, SCM, and project management tools
• Bonus: experience with NoSQL and non-relational databases such as MongoDB
• Experience building or working with data sources to drive machine learning.

Why should you join?

If you have great experience but are tired of being a cog in a giant corporate wheel, this job is for you. It’s a chance to create a new product marketing function at an established, growing company with a mature product in use by major global organizations. Everything you do every day will make a huge impact on our company. Your work will be seen, felt, and recognized and your past experience valued. 

“dotCMS is at an amazing inflection point where we’re working to take our Product organization to the next level and to shore up our brand-new Data function as we continue to go to market with compelling features and define the Universal CMS paradigm. We recently introduced a new, focused structure in Product and Engineering and are now excited to keep cementing our reputation as one of the most forward-looking vendors in the rapidly evolving CMS industry.” —Preston So, VP of Product

Your Compensation. We offer competitive compensation that allows you to make a great living for yourself and your loved ones. Only full-time employees in the US or Canada are eligible for 401(k) plans in the US or RSP in Canada.

Your Team. We are a humble, competitive, and small vendor making waves in our industry, and you will be part of a team that has your back. You never walk alone We are a diverse and distributed team, and we offer annual company-paid training and development to our team members.

Your Voice. Your voice matters to all of us, and we appreciate your opinion as we scale our company to the next level in an open and transparent environment. We will periodically update the entire team on business performance and strategic initiatives and offer the stage for an entrepreneurial-minded professional to produce key initiatives that help to move the needle.

Your Time. We are a 100% remote work company offering a home office allowance for equipment. We value you as an individual, team member, and professional. We can only expect you to deliver high performance within the right amount of your time. Therefore, you will have access to an Open PTO policy (after the first 90 days in the company) and a generous number of local company-paid holidays.

Your Benefits. Only for full-time employees, we offer a comprehensive medical/dental/vision plan with 100% monthly coverage for employees. Additionally, we provide up to 16 weeks of paid parental leave (in accordance with specific country legal regulations), as well as short-term and long-term disability

dotCMS is an equal opportunity employer and prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.