HFA Administrator

2 months ago


Grand Rapids, United States Brio Living Services Full time
Job DescriptionJob Description

HFA Administrator

Full-time, Exempt

Location | Department: Porter Hills Village, Catered Living

What you’ll do

The HFA Administrator is responsible for overseeing and managing the daily operations of the Catered Living and Memory Care households, ensuring the well-being and satisfaction of residents, their family members and team members. This position involves administrative, managerial, and interpersonal responsibilities to create a safe, supportive, and comfortable environment.

Administrative Oversight

  • Develop, review and implement policies, procedures, and operational protocols.
  • Manage financial aspects, including budgeting, billing, and financial reporting.
  • Coordinate and oversee the hiring, training, and supervision of team members.
  • Assume responsibilities for the daily operations including supervising personnel, facilitating team member meetings, participating in service rounds, review of incident/accident reports, etc.
  • Initiate and cultivate working relationships with referring hospitals, physicians, and other referral sources.

Resident Care and Services

  • Ensure the delivery of high-quality care and services to residents.
  • Collaborate with healthcare professionals, families, & residents to address individual needs.
  • Monitor resident well-being, assess changing needs, and coordinate appropriate care adjustments.

Staff Management and Development

  • Provide leadership, support, and guidance to team members.
  • Conduct regular team member meetings, training sessions, and performance evaluations.
  • Address and resolve team member concerns or conflicts in a timely and effective manner.

Community Engagement

  • Develop and maintain positive relationships with residents, their families, and the local community.
  • Coordinate and participate in community outreach and marketing efforts.
  • Act as a liaison between residents, families, and Porter Hills Village to address concerns and maintain open communication.

Regulatory Compliance

  • Stay informed about and ensure compliance with all relevant regulations, licensing requirements, and industry standards.
  • Work closely with regulatory agencies during inspections and address any issues or deficiencies promptly.
  • Develop and implement emergency preparedness plans.

What it takes

  • Bachelor's degree in healthcare field in administration, business management, or a related field or combination of experience and education preferred.
  • Minimum of five (5) years of related experience with at least 2 years supervisory experience.
  • Minimum of three (3) years of Administrator in Training, Assistant Administrator, Director, or Management experience in a licensed assisted living community.
  • Previous experience working with individuals living with dementia.

Brio Living Services | Porter Hills Village

  • Make an impact in the lives of older adults
  • Medical, Dental, & Vision Insurance
  • Up to 8 weeks of flexible time off | 6 holidays | 2 floating holidays
  • Retirement Savings Plan| Wellness Program & Reimbursement
  • Growth Opportunities | Educational Scholarship Program | Tuition Reimbursement

The above is a summary of the position, it in no way states or implies that these are the only duties you will be required to perform. If selected for the position you will receive a full job description.

Req #: 8484

ACCESSIBILITY SUPPORT

Brio Living Services is committed to offering reasonable accommodation to job applicants with disabilities. If you need assistance or an accommodation due to disability, please contact us at loveyourcareer@mybrio.org

BRIO LIVING SERVICES IS AN EQUAL OPPORTUNITY EMPLOYER

Brio Living Services provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, or genetics in accordance with applicable federal, state and local laws.