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TGIF Kitchen Manager

3 months ago

Charlotte, United States Jackmont Hospitality Full time
Job DescriptionJob Description

TGI FRIDAYS // Store 2598
6840 Northlake Mall Drive
Charlotte, NC 28216

Role Purpose
To effectively supervise and manage all kitchen operations; optimizing profits by controlling food costs, production, labor and increase sales through food quality, speed of service and accurately prepared food.


Key Responsibilities & Accountabilities

  • Manages operations during scheduled shifts that include daily decision-making, staff support, guest interaction, scheduling, planning while upholding standards, product quality and cleanliness.
  • Maintains an accurate and up-to-date manpower plan of staffing needs. Prepares schedules and ensures that areas of responsibility are staffed properly for all shifts.
  • Staffs, trains and develops hourly Team Members through ongoing feedback, establishment of performance expectations and by conducting performance reviews on a regular basis.
  • Carefully observes kitchen operations and addresses any issues out of alignment promptly and directly
  • Identifies operational opportunities to build sales and control costs; develop and implement plans to address opportunities
  • Manages inventory efficiently, accurately, and in a cost-effective manner
  • Ensures food quality by maintaining high levels of cleanliness, organization, storage, sanitation of food products.
  • Coaches and develops talent
  • Demonstrates responsibility for purchasing, receiving and storing food products, inspection of local suppliers, use of correct products and proper par levels to minimize food waste and optimize food cost.
  • Fosters open communication with kitchen and FOH staff
  • In the absence of the General Manager and as acting Manager on Duty, oversees the entire restaurant operation

Qualification Requirements

  • College coursework with Bachelor’s Degree preferred
  • Minimum of 2 years of experience as a restaurant manager with extensive knowledge of restaurant operations preferred
  • Prior experience in purchasing and production
  • Previous kitchen experience preferred

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