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Hotel Houseperson

3 months ago

Portland, United States Inn on Carleton Full time
Job DescriptionJob DescriptionDo you have previous experience in the hospitality industry and a strong desire to provide excellent customer service to our guests? You could be just what we're looking for in our next houseperson. Our hotel is extremely busy, and we need a detail-oriented individual who is willing to perform a wide range of tasks to ensure that our guests have an exceptional experience. Responsibilities include keeping hotel public areas clean such as hallways, meeting rooms, and lobbies. You will also support housekeeping by delivering items requested by guests such as amenities, rollaway beds, cribs, and bedding to guest rooms, and completing any special projects assigned by housekeeping managers. You should have at least one year of experience as a housekeeper or houseperson. Please apply now if you have excellent people skills and are looking for a new challengeCompensation:

$19 hourly

Responsibilities:
  • Provide the highest level of service by anticipating, listening attentively, and responding promptly to guests’ needs
  • Restock linen supply on each floor by transporting clean linen to the housekeeping storage facilities
  • Deliver requested amenities such as rollaway beds, cribs, blankets, etc. to guest rooms
  • Maintain the cleanliness of the guest rooms and hallways, as well as the lobby and other workspaces
  • Walk all assigned floors at beginning of the shift and collect trash, soiled linen, and other items per management requests

  • Perform all duties of running the property: i.e. guest reservations, hospitality and concierge service, food and beverage oversight
  • Bed making and laundry, property maintenance, gardening, and baking
Qualifications:
  • Must have graduated high school or received an equivalent certification (GED)
  • Proven customer service experience with a strong guest-focused mentality
  • Good understanding of cleaning techniques and products
  • Possesses a strong work ethic with exemplary organizational, time management, and communication skills
  • At least 1 year of experience as a houseperson or housekeeper preferred

  • 1 year experience as an Innkeeper strongly desired
About Company

Situated on a tranquil street in Portland’s historic West End neighborhood just minutes away from central downtown, The Inn on Carleton, a restored 1869 Victorian-era home, offers guests the best of both worlds: a relaxing retreat and easy access to Portland’s countless restaurants, shops, waterfront, and museums.