ERP Specialist

JOB SUMMARY:

We are looking for a results-oriented IT ERP specialist to successfully integrate our ERP software. You will be collaborating with senior managers to determine which business processes need optimization, enhancing the performance of our IT systems, and deploying and implementing suitable ERP solutions.

The IT ERP Specialist installs, configures, and maintains enterprise resource planning (ERP) solutions and partners with business stakeholders and IT peers to ensure an optimized and secure system for CECO use. This role determines ERP needs, designs and delivers ERP functionality, and integrates ERP technologies with existing systems.

To ensure success as an ERP specialist, this role should exhibit extensive knowledge of ERP systems and business acumen, as well as the ability to resolve integration issues. An outstanding ERP specialist will be someone whose expertise translates into streamlined business processes and highly efficient human resources management.

ESSENTIAL DUTIES & RESPONSIBILITIES:

This job description represents only the primary areas of responsibility; specific position assignments will vary depending on the needs of the department.

To perform the job successfully, an individual must be able to execute each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Establishing ERP needs via business process analysis and consultation.

• Analyzing existing systems and performing IT system enhancements.

• Writing customized programs and scripts, as well as configuring ERP applications as required.

• Developing user-friendly functionalities and interfaces.

• Installing ERP software and ensuring seamless integration with IT systems.

• Performing diagnostic tests and resolving issues to optimize performance.

• Providing technical support and training ERP end-users.

• Serve as subject matter expert on ERP systems and processes.

• Develop training materials and provide user training on ERP system changes.

• Partner with the technical teams on data migration for new ERP implementations or upgrades.

• Monitor system performance and partner with the infrastructure team to identify areas for improvement.

• Preparing development progress updates and documenting ERP processes.

• Adhering to company policies, regulatory compliance, and industry regulations.

• Keeping abreast of the latest ERP features and upgrades.

• Partner with the technical teams on all levels Tier support for ERP users experiencing technical issues.

• Configure user roles and permissions within D365 to enable the right level of segregation of duties (SOD) for end-users.

• Documenting the different solutions implemented (business rules, flow rules, schematics, user documentation, processes, configurations, etc.).

• Leads the functional design, implementation, and maintenance of specific business areas of D365.

• Shapes business requirements by making recommendations and suggesting alternatives to proposed solutions. Translates conceptual user requirements into clear, detailed functional requirements.

• Works with business and technical stakeholders to develop and document user stories and manage requirements scoping throughout the delivery process.

• Prioritizes and maintains the product backlog and participates in sprint planning to help determine the technical team’s objectives for the upcoming sprint.

• Participates in agile ceremonies such as stand-ups, backlog refinement, and team retrospectives; ensures the team has a clear understanding of the business priorities.

• Works with the development team to create acceptance criteria and definitions of failures and done.

• Sets expectations with business stakeholders for delivery of new capabilities, features, and functionalities.

EDUCATION AND EXPERIENCE:

• A bachelor's degree in information technology, computer science, or something similar is preferred.

• At least 5 to 7 years' experience as an ERP specialist in a related industry.

• A background in business administration, project management, or a related field will be advantageous.

• In-depth knowledge of D365 ERP development tools, coding languages, and business processes is required.

• Great organizational and time management skills.

• Exceptional interpersonal, collaboration, and communication abilities.

• Excellent analytical and problem-solving skills.

• Extensive experience working in specific areas such as Finance, Procurement, Sales, Distribution, Warehouse Management, Material and Resource Scheduling/ Planning, Production Routing, Bill of Material Costing, and Shop Floor.

• Prior experience in designing and implementing business solutions.

• Experience with ERP implementations and Migrations to D365, ISVs, and integrations.

• Ability to understand complex business problems and experience determining the explicit and implicit needs and requirements of various stakeholders.

• Ability to quickly learn the objectives, structures, operations, and policies of new businesses.

• Strong problem-resolution, negotiation, and influencing skills.

• Demonstrated ability to engage and influence both developers and business partners to achieve target outcomes.

• Demonstrated ability to communicate complex technical information in a condensed manner to various stakeholders verbally and in writing.

• Experience creating documentation such as business case documentation, use case, story, and acceptance criteria.

• Advanced knowledge of agile development methodologies and hands-on with Azure DevOps.

LICENSING/CERTIFICATIONS:

• Dynamics 365 certifications in Trade & Logistics, Production, and Shop Floor Control preferred.

• Dynamics 365 certifications in Finance, Human Resources, and Project Accounting a plus•

COMPETENCIES

KNOWLEDGE:

• Knowledge of Visio & MS Office Productivity tools (Word, Excel, Visio, PowerPoint).

• Knowledge of PMI, Lean, and ITIL methodologies.

• Knowledge of SQL, scripting, and data analysis.

• Knowledge of accounting business processes and integration with operations is a strong plus.

• Knowledge and/or experience servicing or designing solutions for the Manufactory vertical.

• Knowledge of Agile software development systems using MS DevOps.

• Mathematics-Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.

• English Language-Knowledge of the structure and content of the English language, including the meaning and spelling of words, rules of composition, and grammar.

SKILL IN:

• Exercising confidentiality, discretion, and sound judgment.

• Sense of Urgency - Motivated self-starter.

• Systems Analysis - Determining how a system should work and how changes in conditions, operations, and the environment will affect outcomes.

• Critical thinking - Uses logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.

• Judgment and Decision-making - Considering the relative costs and benefits of potential actions to choose the most appropriate one.

• Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.

• Analytical - Strong analytical skills. Analyzing complex challenges by identifying fundamental drivers, fact finding and creating options based on facts and figures.

• Speaking - Talking to others to convey information effectively.

• Coordination - Adjusting actions in relation to others' actions.

• Writing - Communicating effectively in writing as appropriate for the audience's needs.

• Negotiation - Bringing others together and trying to reconcile differences.

• Well-developed ability to multi-task and prioritize with strong attention to detail.

• Organization and prioritization - The ability to prioritize and organize workload with solid attention to detail.

• Information Ordering - The ability to arrange things or actions in a particular order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations).

• Inductive Reasoning - The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).

• Oral Expression - The ability to communicate information and ideas in speaking so others will understand.

• Written Expression - The ability to communicate information and ideas in writing so others will understand.

• Problem Sensitivity - The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.

• Speech Clarity - The ability to speak clearly so others can understand you.

• Aptitude for Technology—The ability to apply and improve extensive or in-depth specialized knowledge, skills, and judgment by assessing and translating information technology into responsive and effective procurement solutions.

ABILITIES IN:

• Oral Comprehension — The ability to listen to and understand information and ideas presented through spoken words and sentences.

• Written Comprehension — The ability to read and understand information and ideas presented in writing.

• Deductive Reasoning — The ability to apply general rules to specific problems to produce answers that make sense.

• Inductive Reasoning — The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).

• Mathematical Reasoning — Choosing the right mathematical methods or formulas to solve a problem.

• Number Facility — The ability to add, subtract, multiply, or divide quickly and correctly.

ADA REQUIREMENTS (For U.S. positions only):

Positions in this function typically require typing, sitting, climbing, balancing, stooping, kneeling, crouching, crawling, reaching, standing, walking, pushing, pulling, lifting, fingering, grasping, feeling, talking, hearing, seeing, and repetitive motions.

• Concentrated mental and/or visual attention. The work involves performing complex tasks to very close accuracy and quality specifications or a high degree of hand-eye coordination for sustained periods.

• The job is typically performed under comfortable working conditions; any disagreeable elements are generally absent during normal job performance. Visits to our manufacturing facility and suppliers’ facilities are required to monitor active projects and address design issues.

• Compliance with company attendance standards.

Sedentary Work: Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull, or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.

TRAVEL REQUIREMENTS:

Occasional travel may be required, as necessary; must have the ability to travel across borders.