Job purpose

Under the direction of the Chef, the cook is responsible for preparing food in accordance with established policy and procedures on an assigned shift.

Duties and responsibilities

• Exhibit conduct in accordance with all Illinois Gaming Board (IGB) Rules and Regulations, Federal and State laws and regulations, and Company and departmental policies and procedures.
• Consistently deliver positive, courteous, and professional guest service in all interactions with guests, visitors, vendors, and fellow employees.
• Responsible for knowing menu items and recipes.
• Prepare, season, and garnish all food in assigned area in accordance with established procedures.
• Follow chef instructions with related to updated food preparation methods.
• Maintain a work environment that is safe, professional, friendly, and conducive to a high level of productivity and performance.
• Amicably resolve challenges or problems in a fast-paced environment.
• Maintain excellent communication skills and interpersonal relations with guests, vendors, visitors, and fellow employees.
• Maintain personal health and sanitation standards (wash hands when using restroom, etc.)
• Maintain a clean, safe, hazard-free work environment within area of responsibility.
• Demonstrate a commitment to ensuring responsible gaming and responsible alcohol service by discreetly notifying appropriate management of concerns and observations.
• Ensure prompt and discrete notification to senior management and/or the Ethics Hotline of any observation of illegal acts and/or internal ethics violations.
• Perform other duties as assigned.

Qualifications

• High School Diploma or equivalent required.
• Ability to obtain a gaming license.
• Minimum of one (1) year experience as a prep cook, line cook, or specialty cook in a high-volume environment.
• Demonstrated successful performance in a cook role.
• Culinary training in an accredited culinary degree program strongly preferred.
• Ability to exercise good judgment and confidentiality.
• Ability to use knives, other hand-held instruments, and other food preparation equipment.
• Ability to work flexible schedules, including nights, weekends and holidays is required.
• Ability to deliver a service level which creates an atmosphere that makes our guests want to return, giving each guest a positive, memorable experience.
• Commitment to routinely go above and beyond in the accomplishment of position responsibilities in an effort to play a role in the achievement of organizational goals.
• Must present an image of excitement and enthusiasm, while being able to project a professional appearance and demeanor.
• Excellent interpersonal, organizational and communication skills.
• Display strong work ethic and teamwork.