Referral Coordinator

2 weeks ago

Salt Lake City, United States Fourth Street Clinic Full time
Job DescriptionJob Description

HOMELESSNESS HURTS. HEALTH CARE HELPS. If you are passionate about giving back to your community, we want you to join our team. Fourth Street Clinic, in downtown Salt Lake City, has been providing essential health care services to those experiencing homelessness for nearly 35 years. When you join the growing Fourth Street Clinic team, you're not just taking a job; you're impacting the lives of others.

The Referral Coordinator provides medical referral management for FSC patients, supporting our mission to provide patient-oriented care coordination. This role works closely with Medical Providers and Behavioral Health staff to ensure a full range of health, medical and social services are available to those patients needing specialized or resource-intensive services. By arranging medical referral appointments with outside community partners and following up with our in-clinic staff, this highly rewarding role provides direct assistance to those who need it most

This role is perfect for people who:

  • Are proactive, driven, and feed off service interactions with clientele.
  • Understand and handle the emotional aspects of communications through the utilization of de-escalation, establishing and maintaining boundaries, problem-solving, and resilience.
  • Execute relentlessly through periods of high flow and can get into a groove.
  • Thrive in team environments where others can lean on you, and you can lean on them.
  • Are comfortable sitting at a workstation and communicating often via phone calls.
  • Track their process and make careful notes to keep information organized.
  • Speak Spanish (preferred, but this is not essential.)
  • Ideally, have experience in areas of social services, psychology, case management, or direct patient care with underserved/indigent populations.

What's in it for me?

Intrinsic rewards are wonderful, but we know you have fundamental needs, too. In addition to your competitive hourly wage, FSC has some of the best benefits around We put employees in a great position to successfully balance work productivity and personal goals:

  • We pay 100% of the premium for individual Health Insurance
  • Affordable Dental & Vision coverage
  • Company-paid Life & Disability insurance
  • 401(k) seeding & employer match
  • Generous Paid Time Off, plus additional personal holidays and wellness days.
  • 12 paid holidays where the clinic is closed (11 full days, plus half-days on Christmas Eve and New Year's Eve)
  • Tuition Reimbursement & Employee Assistance

Why Fourth Street Clinic?

According to the U.S. Department of Health & Human Services, many people in the United States don't get needed healthcare services due to barriers such as a lack of transportation, affordable housing, educational background, or discrimination. FSC is here to provide services to vulnerable individuals and families, reducing barriers caused by social determinants of health. Wasatch Homeless Health Care, Inc. (doing business as Fourth Street Clinic) began in 1988 as a triage clinic with one part-time nurse, relying on hospitals for patient treatment. Today, FSC operates with a staff of nearly 100 caregivers and an eight-figure annual budget. Last year, we provided comprehensive health care to more than 5,000 unsheltered men, women, and children through more than 20,000 visits in-person on-site, virtually, or through our Mobile Outreach van.

Join a team of dedicated, innovative, mission-driven staff who seek to deliver healthcare to under-resourced members of our community

Fourth Street Clinic embraces diversity, equity, and inclusion at all levels of our organization, and we strive for every employee to be comfortable being their authentic self at work. We are committed to building a team with a variety of backgrounds, identities, and ideas. We value greater inclusivity which yields greater achievements, fosters belonging, and improves access to high-quality health care for all as an essential human right.



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