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Diesel Service Technician

3 months ago

Rock Island, United States Sanco Thermo King Full time
Job DescriptionJob Description

essential functions:

  • Troubleshoot, maintain, and repair of refrigeration units and auxiliary power units
  • Diagnose, repair, adjust, and modify all components
  • Positively interface with Service Writers, leadership team, the parts department, drivers, vendors, and customers
  • Keep paperwork updated and submitted upon completion
  • Communicate effectively with customers
  • Maintain a high level of cleanliness
  • Meet and maintain labor efficiency goals
  • Meet requirements for certifications

COMPANY-WIDE EXPECTATIONS:

  • Remain drug and alcohol free while on Company premises and within the scope of duty
  • Understand and comply with all Sanco Enterprises policies and procedures
  • Observe safety and security policies and procedures and use equipment and materials accordingly
  • Duties may be added, deleted, or modified at any time, at the discretion of management, via written, verbal, formal, or informal means

CORE COMPETENCIES:

  • Problem Solving – identifies and resolves problems in a timely manner, gathers and analyzes information skillfully, and maintains necessary communication
  • Interpersonal Skills – maintains open communication with fellow employees, supervision, and management, remains open to others’ ideas, and exhibits willingness to try new things
  • Planning/Organizing – prioritizes and plans work activities and uses time efficiently
  • Quality Control – demonstrates accuracy and thoroughness and monitors own work to ensure quality
  • Adaptability – adapts to changes in the work environment, manages competing demands and is able to deal with frequent change, delays, or unexpected events
  • Dependability – consistently at work and on time, follows instructions, responds to management direction and solicits feedback to improve performance
  • Professionalism – maintains a professional appearance and attitude at all times

knowledge, education and/or experience:

  • Requires a high school diploma or general education diploma (GED)
  • Diesel engine experience
  • Technical degree or certification is a plus

skills:

  • Written and verbal communication skills
  • Microsoft Office skills

abilities:

  • Work with diagnostic computers for troubleshooting and repairs
  • Use computers for web-based training and work order system
  • Work independently in a field service environment while displaying a professional and confident relationship with the customer
  • Exhibit a strong mechanical aptitude
  • Possess a clean driving record
  • Pass a DOT approved physical

working conditions:

  • Exposure to varying weather-related temperatures (both inside and outside)
  • Frequently works on scaffolding
  • Moderate exposure to confined spaces, moving objects, and mechanical parts
  • Moderate exposure to chemicals and fumes
  • Moderate noise level

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