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ServiceNow

4 months ago

Naperville, United States Siri InfoSolutions Inc Full time
Job DescriptionJob Description

Title ServiceNow

Location Naperville, IL (Day 1 onsite)

Job Description

  • ServiceNow Development, configuration, administration, and support for ServiceNow VR module.
  • Provide VR solutions in terms of architecture, design, and operational support as it relates to ServiceNow Vulnerability Response (VR) module.
  • VR solution design, and operational support as it relates to integrations, customized CI lookup Rules, Watch Topics, Assignment Rules, Grouping Rules, Risk Calculator Rules, Remediation Target Rules, Auto Close/Auto Delete Rules, Exception Rules, Notifications, Classification Rules, SLA definition, Severity/Normality Mapping, Classification Rules, and Background Jobs.
  • Design and develop solutions to enrich Vulnerability Items and Test Result Records and other VR tables to enhance VR capabilities.
  • Support Remediation process flows for Vulnerability Response
  • Design, Configure and support data integrations and schedules
  • Design, Configure and support Flow Designer flows and sub flows leveraging REST API for data exchange.
  • Liaison with ServiceNow Platform Administrators (enterprise level) as it relates to VR impacts on ServiceNow Platform configuration and properties.
  • Liaison with CMDB Team to enhance CMDB as it relates to VR data requirements.
  • Design Runbooks for Vulnerability Response processes and procedures.
  • Enhance Reporting capability of VR.