Refund Specialist

Why work at nimble?

This is a great opportunity to join a well-established and market-leading brand serving a high growth end market while gaining valuable experience working closely with Executive leadership. As an organization, we are in high growth mode through acquisition with a laser focus on positive culture building

Who we are

nimble solutions is a leading provider of revenue cycle management solutions for ambulatory surgery centers (ASCs), surgical clinics, surgical hospitals, and anesthesia groups. Our tech-enabled solutions allow surgical organizations to streamline their revenue cycle processes, reduce administrative burden, and improve financial outcomes. Join more than 1,100 surgical organizations who trust nimble solutions and its advisors to bring deep insights and actionable intelligence to maximize their revenue cycle.

What you’ll be doing

• Acts as primary oversight for all credits balances and refunds
• Responsible for reviewing and approving all refunds before they are submitted to the client
• Responsible for resolving escalated issues related to credit balances or refunds
• Track all refunds and report on them accurately
• Communicate clearly and professionally with all other departments and clients
• Analyze and understand payer EOB’s and clients managed care contracts/fee schedules

Who you are

· High school education or equivalent

· Microsoft basic user of Word/Excel/Outlook

· Must have an impeccable attendance record and excellent work ethic

· Knowledge of and ability to comply with HIPAA, HITECH and patient confidentiality policies

· Excellent interpersonal skills with the ability to interact effectively with all levels of employees and clients

· Ability to work in a team-oriented environment

· Excellent written and verbal communication skills

· Knowledge of Health Care industry

· Detail oriented

· Highly organized and detail oriented

· Ability to analyze and problem solve

· Ability to prioritize and handle multiple tasks simultaneously

· Cooperative work attitude toward and with co-employees, management, patients, and outside contacts

· Ability to promote favorable company image with patients, insurance companies, and general public

· Ability to quickly grasp new processes

· Perform with sense of urgency

· Ability to prioritize and follow a schedule

· Broad knowledge of multiple practice management systems