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Lead Cashier

3 months ago

Oklahoma City, United States Nashbird Full time
Job DescriptionJob DescriptionNASHBIRD is a locally owned Nashville Style Hot Chicken counter service restaurant and bar with locations in OKC, Edmond, Norman, and Midwest City.

We are an inclusive, supportive, respectful, hardworking, and fun group of people that love serving others and making people happy

We are deeply committed to providing the best customer service and Hot Chicken in the industry.

Our work environment includes:
  • Modern restaurant setting
  • On-the-job training
  • Fun, inclusive, respectful, and collaborative environment
We are looking for a Shift Leader to oversee operations and workers during scheduled shifts.

The Shift Leader responsibilities include leading your team to provide excellent customer service, making sure you are staffed on your shift, solving last-minute team member call-ins using our on-call program, managing cash, resolving conflicts with guests, checking inventory, and making sure all equipment is in working condition.

Ultimately, you will ensure all aspects of your shift run smoothly and effectively. If youre a leader committed to quality service and have experience in our industry, wed like to meet you.

Must love to serve others and make people happy while working in a team environment.

Responsibilities:
Provide direction and feedback to workers during shifts
Handle last-minute absences
Train and coach new employees
Inspect equipment and communicate the need for repairs or replacements to management
Balance and maintain cash drawers
Ensure health and safety standards are followed
Address customer and employee complaints
Resolve conflicts between workers
Foster and maintain a positive work environment

Skills:
Proven experience as a Shift Leader or relevant managerial role
Knowledge of the industry and relevant health and safety regulations
Commitment to excellent service
Working well within a team
Leadership skills and ability to make decisions fast
Strong problem-solving aptitude
Ability to stand for long periods
High school diploma is preferred
Must be 21 and have or able to attain ABLE liquor server license