Patient Coordinator- Children's Dentistry of Cherry Creek

2 weeks ago


Denver, United States Specialty Dental Brands Full time
Job DescriptionJob DescriptionDescription:

About us: Join our friendly and dynamic pediatric dental office, where we are dedicated to providing exceptional care to our young patients. We pride ourselves on creating a welcoming environment for both children and their parents.


We are seeking a motivated and detail-oriented front desk administrator to join our team. The ideal candidate will have experience in a dental setting, exceptional customer service skills, and a flexible schedule. Insurance processing and billing experience is a plus This role is part-time with the exciting potential to evolve into a full-time position as our office continues to grow.


Duties/Responsibilities:

  • Welcome patients into the office upon arrival, gathering necessary information such as patient demographics, insurance information and schedule the next appointment
  • Deliver a distinctive patient experience with every patient both in person and over the phone
  • Schedule new and existing patients
  • Maintain a clean and welcoming patient waiting area
  • Update necessary documents into patient chart
  • Outbound calls to patients for confirming upcoming appointments
  • Additional duties as needed such as assisting with billing
  • Handle a high volume of incoming calls
  • Help with processing dental insurance claims and ensure accurate billing
  • Verify patient insurance coverage and handle pre-authorizations
  • Collect co-pays and outstanding balances
  • Maintain patient records and ensure confidentiality
  • Address patient inquiries and resolve any issues or concerns, including triaging emergencies
  • Coordinate with dental staff to ensure smooth patient flow

What We Offer:

  • Opportunities for professional development
  • A supportive and collaborative team environment

This is a part time position. The schedule will be Tuesday, Wednesday and Thursday from 6:40-3:45PM. Mondays and Fridays are on a as needed basis. The ideal candidate will have flexibility in their schedule.

We look forward to welcoming a new member to our team who shares our commitment to providing exceptional care to our patients

Requirements:

Qualifications:

  • Previous experience in a dental office is a plus but not required
  • Experience in insurance processing and billing is a plus
  • Strong customer service skills and ability to interact with children and parents
  • Excellent communication and organizational skills
  • Ability to multitask and handle a fast-paced environment
  • Bilingual in Spanish is a plus

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