Cashier/Sales Associate
3 weeks ago
Cashier/Sales Associate
We live sneakers, streetwear All Day Every Day
It’s an exciting time to be part of our growing retail company Snipes is one of the largest sneaker and streetwear retailers in Europe, and we are so excited to have expanded into the US last year, with US headquarters located in Philadelphia, PA. SNIPES represents sneakers, sports, music and the fashion and the style that embraces this lifestyle. In Europe, SNIPES has over 300 stores and globally thinks of itself as an entertainment company that is connected to retail which means working with popular figures like Wiz Khalifa, Snoop Dogg, Rick Ross, DJ Khaled, Meek Mill and many more. Now with close to 100 stores in the US, SNIPES has an even larger platform to focus on shaping and embracing our customers and the communities surrounding them.
Overview:
Maintain the brand and overall appearance of the store. Responsible for providing excellent customer service including stock and replenishment
Responsibilities
- Demonstrate leadership in driving sales and profitability by achieving or exceeding all established store and individual goals
- Achieve or exceed all established goals. These include: sales, hourly productivity average dollar sale (ADS), units per transaction (UPT) conversion (if applicable), charge accounts and contests, and any other brand specific KPI’s
- Have a complete working knowledge and use of selling skills and customer service standards as set forth in Company training programs
- Develop and maintain relationships with customers through a friendly attitude and excellent customer service
- Actively participate in all contests, promotions, and sales incentive programs. Responsible for contributing to efforts in the stores achievements
- Meet company standards for appearance, performance, knowledge and personal grooming
- Maintain an awareness of all sales promotions. Effectively handle multiple customers and projects. Ability to print merchandise tags in a timely manner
- Understand and communicate customer merchandise needs and communicate with Store Management when the stores merchandise assortment meets, and fails to meet, the needs in your area
- Ensure consistent control of merchandise and maintain cash wrap daily as directed
- Demonstrate professionalism when dealing with customers. Answer the telephone in a friendly and professional manner
Key Partners
- Store Management
- Human Resources
- District Manager
Qualifications
- 18 years of age (applicable divisions)
- Accuracy in all assigned paperwork and/or register functions
- Reliability in reporting to work regularly and on time
- Able to work various shifts, hours, days and holidays to meet store staffing needs
- Must present professional appearance and personal grooming
Skills
- Great communication skills
- Goal Oriented
- Customer service skills
- Fast learner
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