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Doughnut Shop Cashier
5 months ago
Location: Charleston, IL
Pay Rate: $14.00/hr
Shift: Full Time Monday - Friday, or Part Time Friday/Saturday
Start Date: ASAP
Job Overview:
We are seeking friendly and customer-oriented individuals to join our team as a Counter Clerk at our bustling doughnut shop. As the first point of contact for our customers, you will play a crucial role in providing excellent customer service and ensuring smooth transactions. If you enjoy working in a fast-paced environment, have a positive attitude, and possess strong interpersonal skills, we invite you to apply for this exciting opportunity.
Responsibilities:
- Customer Service: Greet customers with a warm and friendly demeanor, offering assistance and providing information about our delicious doughnut selections.
- Cash Handling: Accurately handle cash transactions, process payments using POS systems, and provide correct change to customers.
- Order Processing: Efficiently and accurately ring up customer orders, ensuring that each transaction is completed with precision.
- Product Knowledge: Stay informed about our doughnut varieties, special promotions, and any relevant updates to assist customers in making informed choices.
- Maintain Cleanliness: Keep the cashier area clean and organized, and assist in maintaining the overall cleanliness of the store.
- Problem Resolution: Address customer concerns or issues with professionalism and escalate complex matters to the appropriate supervisor.
Qualifications:
- Must pass criminal background check, I-9 verification (E-Verify), and drug screening (excluding marijuana).
- Must possess or be able to obtain ServSafe certification.
- Previous cash handling or cashier experience strongly preferred.
- Strong communication and interpersonal skills.
- Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
- Positive attitude and a willingness to learn about doughnut varieties and customer preferences.
- Basic math skills and attention to detail.
- Availability to work flexible hours, including weekends and holidays.
If you are passionate about providing exceptional customer service, enjoy working with a positive and dynamic team, and have a love for delicious doughnuts, we would love to hear from you