Domestic Violence Shelter Advocate

1 month ago

Pontiac, United States Haven Inc Full time
Job DescriptionJob DescriptionDescription:

HAVEN's Mission Statement:

Empower survivors to heal and engage all individuals and communities to address and prevent sexual assault and intimate partner violence.


Position Summary:

The Domestic Violence Shelter Advocate will be responsible for the shelter front desk coverage, fulfilling clerical duties, data entry, reporting, documentation, file maintenance and providing excellent customer service to the residential guests. The Domestic Violence Shelter Advocate will assess shelter residents' primary needs and provide resources and help to ensure the safety of the residential guests and the shelter facility.


Available Shift:

Tuesday-Saturday, 2pm-10pm

Sunday-Thursday, 10pm-6am

Tuesday-Saturday, 6am-2pm


The Domestic Violence Advocate position offers a competitive benefit plan which includes medical, dental and vision along with PTO time, sick time, diversity days, and a 401k.


Essential Duties

  • Provide internal and community resources to shelter guests.
  • Support with answering the Crisis and Support Line and online chats as needed.
  • Monitor the HAVEN residential shelter and grounds to maintain security via hourly walk-throughs and camera monitoring.
  • Provide residential guests with requested personal need items, keeps front desk and intake room storage spaces stocked.
  • Manage residential intakes as needed and facilitate residential discharges.
  • Provide assistance during critical incidents including but not limited to client escalation, calling 911, and evacuation for fire alarm.
  • Participate in residential client-centered events.
  • Help train and orient residential staff, volunteers, and interns as well as providing ongoing support and mentoring.
  • Interact with residential guests and provide educational information on domestic violence and sexual assault.
  • Clean the building and ensure all rooms are appropriate for client services.
  • Maintain accurate records, and ensure all documentation remains compliant.
  • All other duties as assigned.


HAVEN’s Mission Statement:

Empower survivors to heal and engage all individuals and communities to address and prevent sexual assault and intimate partner violence.


HAVEN is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, and veteran or disability status or any other characteristic protected by state and/or federal law.

Requirements:
  • Degree in human services preferred; equivalent experience in crisis intervention in place of degree accepted.
  • 1 year experience working in advocacy or a shelter or experience working with individuals who have experienced trauma strongly preferred.
  • 1 year customer service experience required.
  • Must possess and maintain a valid Michigan driver’s license, acceptable driving record, and reliable transportation.
  • Willing and able to complete and clear a comprehensive background report.


  • Domestic Violence Shelter Advocate

    2 months ago

    Pontiac, United States Haven Inc Full time

    Job DescriptionJob DescriptionDescription:HAVEN's Mission Statement:Empower survivors to heal and engage all individuals and communities to address and prevent sexual assault and intimate partner violence.Position Summary:The Domestic Violence Shelter Advocate will be responsible for the shelter front desk coverage, fulfilling clerical duties, data...

  • Residential Child Advocate

    3 months ago

    Pontiac, United States Haven Inc Full time

    Job DescriptionJob DescriptionDescription:Position Summary:The Child Development Specialist (CDS) creates and develops programming and activities for children staying with their parent in our domestic violence shelter. The CDS assists children to process, overcome, and thrive through their trauma via educational activities and various play therapies. This...

  • Survivor Resources Case Manager

    1 month ago

    Pontiac, United States Haven Inc Full time

    Job DescriptionJob DescriptionDescription:Position Summary:The Survivor Resources Case Manager works closely with HAVEN clients, encouraging, empowering, educating, and supporting them to achieve their personalized goals through continuous partnership, assessment, monitoring, evaluation, and intervention when needed.Available Schedule:Tuesday-Saturday...

  • Survivor Resources Case Manager

    2 months ago

    Pontiac, United States Haven Inc Full time

    Job DescriptionJob DescriptionDescription:Position Summary:The Survivor Resources Case Manager works closely with HAVEN clients, encouraging, empowering, educating, and supporting them to achieve their personalized goals through continuous partnership, assessment, monitoring, evaluation, and intervention when needed.Available Schedule:Tuesday-Saturday...

  • Client Support Services Coordinator

    1 week ago

    Pontiac, Michigan, United States Haven Inc Full time

    Position OverviewRole Summary:The Client Support Services Coordinator at Haven Inc. is dedicated to working collaboratively with clients, fostering empowerment, education, and support to help them reach their individualized objectives through ongoing partnership, assessment, and intervention as necessary.Work Schedule:Tuesday to Saturday (Tuesday, Thursday,...

  • Shelter Case Manager

    3 months ago

    Pontiac, United States Lighthouse Full time

    Job DescriptionJob DescriptionAbout LighthouseLighthouse MI is a growing non-profit, established in 2019 when Lighthouse of Oakland County and South Oakland Shelter joined forces to offer a stronger collective response to poverty in our Metro Detroit community. With over 80 years of combined experience, Lighthouse serves as a beacon of hope to our neighbors...

  • Daily Living Specialist

    2 months ago

    Pontiac, United States Haven Inc Full time

    Job DescriptionJob DescriptionDescription:Position Summary:The Daily Living Specialist at HAVEN's residential shelter creates an open and empowering environment to interact, educate, and support individuals with their daily living activities. They will share recipes, organizational strategies, and cleaning tips to promote health and safety for each...

  • Daily Living Specialist

    2 months ago

    Pontiac, United States Haven Inc Full time

    Job DescriptionJob DescriptionDescription:Position Summary:The Daily Living Specialist at HAVEN's residential shelter creates an open and empowering environment to interact, educate, and support individuals with their daily living activities. They will share recipes, organizational strategies, and cleaning tips to promote health and safety for each...

  • Business Information Security Specialist Dallas or Detroit metro

    1 week ago

    Pontiac, United States Comerica Incorporated Full time

    Welcome We invite you to explore the award-winning culture, people, rewards and opportunities that make Comerica Bank so special. Make your next career choice a confident one. Qualifications Position Qualifications: Bachelor's Degree from an accredited university in Computer Science, Engineering, or in a Cybersecurity/Technology related field OR equivalent...