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Companion Aide

2 months ago

West Springfield, United States Civility Home Care Full time
Job DescriptionJob Description

Description: 

  • Home Care Companions provide service to individuals in their own homes and communities who need assistance caring for themselves as a result of old age, sickness, disability and/or other inflictions. Home care may include light housecleaning, laundry, meal preparation, transportation, companionship, respite and advice on such things as nutrition, cleanliness and household activities.
  • Home Care Companions are responsible for ensuring that service is delivered in a caring and respectful manner, in accordance with relevant Agency policies and industry standards.

Reporting Relationship

Reports to Supervisor

Responsibilities/Activities:

  • Provide companionship, friendship and emotional support.
  • Talk, listen, share experiences, play games/cards, read to client etc.
  • Help keep clients in contact with family, friends and the outside world.
  • Provide transportation to medical appointments, grocery store and errands.
  • Accompany clients to recreational and/or social events.
  • Assist with plans for visits and outings.
  • Write or type letters/correspondence.
  • Organize and read mail.
  • Plan trips and outings and possibly travel with clients.
  • Teach/perform meal planning and preparation.
  • Perform light housekeeping.
  • Participate on the Care Team by providing input and making suggestions.
  • Ensure service is delivered in accordance with Agency policies, procedures and industry standards.
  • Monitor supplies and resources.
  • Evaluate the program and make recommendations, as indicated.
  • Follow the written care plan.
  • Assist in basic client transfers providing the client has been assessed as being capable of ambulating without assistance; and/or, providing another trained caregiver (including family) is involved in the transfer.
  • Carry out duties as assigned by the Supervisor.
  • Observe the client’s functioning and report to Supervisor.
  • Complete and maintain records of daily activities, observations, and direct hours of service.
  • Develop and maintain constructive and cooperative working relationships with others.
  • Make decisions and solve problems.
  • Assist with pet care.
  • Communicate with Supervisor and co-workers.
  • Attend orientation, in-service training sessions and staff meetings.

Required Knowledge

  • Knowledge of home management skills.
  • Knowledge of principles and processes for providing client services, including needs determinants, meeting quality standards and evaluation of client satisfaction.
  • Knowledge of the English language.
  • Knowledge of information and techniques needed to diagnose and treat injuries including emergency first aid and CPR.
  • Knowledge of clerical procedures such as maintaining records and completing forms.

Required Skills/Abilities

  • The ability to be aware of other people’s reactions and understand why they react as they do.
  • The ability to establishing and maintain relationships.
  • The ability to teach others.
  • The ability to identify problems and determine effective solutions.
  • The ability to apply reason and logic to identify strengths and weaknesses of possible solutions.
  • The ability to understand written and oral instructions.
  • The ability to communicate information orally and in writing.  
  • The ability to listen and understand the spoken word.
  • The ability to work independently and in cooperation with others.
  • The ability to determine or recognize when something is likely to go wrong.
  • The ability to suggest a number of ideas on a subject.
  • The ability to provide advice and consultation to others.
  • The ability to observe and recognize changes in clients.
  • The ability to establish and maintain harmonious relations with clients/families/co-workers.

Physical and Mental Demands:

  • Good physical and mental health.
  • Physical ability to stand, walk, use hands and fingers, reach, stoop, kneel, crouch, talk, hear and see.
  • Mental fortitude and stability to handle stress.
  • Physical and mental ability to drive a vehicle.

Qualifications/Education

  • Current driver’s license.
  • Proper Vehicle Insurance Coverage.

Training/Experience:

  • May require related experience.
  • May required similar social and cultural backgrounds with some clients.