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Learning & Development Specialist
4 months ago
Come Grow with Us HOPE Community Services is a Certified Community Behavioral Health Center (CCBHC) that provides comprehensive mental health services to the South Oklahoma City Community We are currently seeking an organized and communicative person to join our Learning & Development Team to help our agency continue to grow and employees to be able to offer quality services to the community.
SUMMARY
Provides ongoing training for all clinical staff as it pertains to clinical documentation and Maintains credentialing records for all staff.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
Adheres to agency policy and procedures, as found in the online SharePoint Folder. Also adheres to CARF and DMHSAS standards and criteria, federal and state confidentiality rules and regulations, and any special funding source requirements including Medicaid and HCA regulations.
Supports and promotes a service environment for individuals in need of behavioral health and/or co-occurring services that is recovery-focused, welcoming, and attentive to the needs of individuals who may have experienced trauma in their lives. Attends annual core competencies training in relationship to individuals with co-occurring disorders or who have experienced trauma in their lives.
Provides backup to the Director for initial and follow-up training for clinical staff as well as evaluating the level of competency for training needs of staff prior to the start of their regular work duties.
Instills the philosophy of Collaborative/Therapeutic Documentation to meet clinical record-keeping documentation standards and ensure documentation is completed with the Consumer to the extent possible and all documentation is completed on the same day of the date of service.
Provides input to the Director on the professional performance of individuals privileged to provide clinical services in the program.
Informs the Director of staff training needs, consultation and education needs, and training/orientation of new staff. Coordinates and assists with agency training.
Establishes and maintains professional working relationships with supervisor and peers, and develops integrated service provisions with other programs. Can effectively work within a team or group setting cohesively.
Establishes and maintains professional working relationships with other agencies.
Reviews new hire progress notes and provides further feedback and training.
Maintains credentialing files for all staffs further education and licensures.
Records and follows up with staff on Staff development opportunities and registers staff for training/CEU opportunities.
Responsible for maintaining strictest confidentiality guidelines for interactions regarding consumer and family information.
Responsible for on-going knowledge of the course of treatment, needs, and special issues of program clients including co-occurring services.
May be required to work evening or weekend hours.
May be required to provide services in a community setting.
May be required to provide client transportation by using personal vehicle or agency owned van or small bus.
Provides for scheduling and supervising assigned staff in the provision of services, clinical record keeping and reporting procedures and ensuring staff receive best practice trainings. Instills the philosophy of Collaborative/Therapeutic Documentation to meet clinical record keeping documentation standards and ensure documentation is completed with the Consumer to the extent possible and all documentation is completed on the same day of the date of service.
Performs other related duties as assigned.
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
EDUCATION and/or EXPERIENCE
Bachelor's degree in a Mental Health, Education, Business, Human Resources or related field; with one to two years of related experience and/or training; or
Equivalent combination of education and experience.
CERTIFICATES, LICENSES, REGISTRATIONS
May be required to obtain and maintain First Aid and CPR Certifications
Required to complete Therapeutic Options training or approved safety training and annual updates
EOE Statement
At HOPE, we are committed to fostering, cultivating and preserving a culture of diversity, equity and inclusion. Our goal is to be a diverse workforce that is representative, at all job levels, of the community we serve. We embrace and encourage our employees’ differences in age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other characteristics that make our employees unique. We are proud to be an equal opportunity workplace and an affirmative action employer.
