Senior Information Analyst

1 month ago

Daytona Beach, United States APCO International Full time
Job DescriptionJob Description
The Association of Public-Safety Communications Officials (APCO) International has an exciting opportunity in our Knowledge Management Department as a Senior Information Analyst. This position is located at APCO Internationals Headquarters in Daytona Beach, Florida.

APCO International is the worlds oldest and largest organization of public safety communications professionals and supports the largest U.S. membership base of any public safety association. It serves the needs of public safety communications practitioners worldwide - and the welfare of the general public as a whole by providing complete expertise, professional development, technical assistance, advocacy and outreach. Our members manage, operate, build and support public safety communications systems for law enforcement, fire, emergency medical and other public safety agencies.

The Position:
The Senior Information Analyst serves as a subject matter expert for APCOs software products supported by the Knowledge Management Department. Responsible for analyzing data processing problems and providing solutions by programming software, implementing software upgrades, or developing new programs. Responsibilities include Salesforce administration, programming in an SQL environment, MRS report writing, current system documentation, development of implementation plans, and development of requirements.

Reports to: Director of Knowledge Management

General Description of Essential Job Tasks:
The following are general descriptions of the essential job tasks of the position. Other related tasks may be assigned as necessary and appropriate.

  • Administer Salesforce including implementation of quarterly updates, adding/removing users, and developing solutions based on user needs.
  • Develop and implement test plans/scenarios to ensure the successful delivery of a project.
  • Lend support to various business teams as necessary during design, development, and delivery to ensure solid, scalable, robust solutions.
  • Accurately assess the risks associated with each solution design/project.
  • Support the development of team members from a professional and technical level.
  • Serve as project manager on technology projects that integrate with relational databases.
  • Respond to assigned helpdesk support tickets in a timely fashion coordinating with external vendors as necessary to achieve resolution.
  • Develop a data audit plan (prevent duplicates, training, data deduping processes).
  • Lead testing of fixes, patches, service packs, and upgrades.
  • Support ongoing integration amongst data systems, web services including communications, communities, and other interactive online platforms.
  • Administer Association ticketing system.
  • Build knowledge to decrease reliance on outside vendors.
  • Represent the company in professional and manufacturers' user groups.
  • Collaborate with vendor(s) to implement new functionality or software systems and work with vendor(s) to perform system upgrades.
  • Work with cross-functional teams to define business requirements, re-engineer business processes and assist along with the Information Technology department in developing custom solutions.
  • Participate in the development and implementation of selected solutions.
  • Maintain up-to-date end-user documentation and standard operating procedures.
  • Develop and lead end-user training to support new and updated application functionality.
  • Keep abreast of developments in current and future software solutions.

Minimum Experience Requirements :
  • Bachelors degree with at least 5 years of experience in designing, developing and generating reports from a relational database application
  • Three years experience leading teams as a project manager and/or a business analyst
  • SQL, MRS, Salesforce Administration experience
  • Solid understanding of the principles of database design, implementation, and business process workflow
  • Effectively manage multiple priorities
  • Strong business and systems analysis skills, test planning and testing skills, troubleshooting skills and experience with numerous environments and architectures
  • Experience with requirements management and use of case and modeling tools

Additional Preferred Experience:
  • AMS, Community Brands NetForum, CRM experience preferred
  • PMP, BA, or Lean Six Sigma Green Belt preferred


APCO International offers a comprehensive benefit program including a 401K plan.

  • Senior Information Analyst

    2 weeks ago

    Daytona Beach, United States APCO International Full time

    The Association of Public-Safety Communications Officials (APCO) International has an exciting opportunity in our Knowledge Management Department as a Senior Information Analyst. This position is located at APCO International’s Headquarters in Daytona Beach, Florida. APCO International is the world’s oldest and largest organization of public safety...

  • Senior Financial Analyst

    1 month ago

    Daytona Beach, United States Brown & Brown Insurance Full time

    Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Brown & Brown is seeking a Senior Financial Analyst to join our growing team in Daytona Beach, FL! This highly visible role uses analytical skills and advanced Excel modeling to provide key business metrics for all...

  • Senior Financial Analyst

    2 weeks ago

    Daytona Beach, United States Brown & Brown Full time

    Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Brown & Brown is seeking a Senior Financial Analyst to join our growing team in Daytona Beach, FL! This highly visible role uses analytical skills and advanced Excel modeling to provide key business metrics for all...

  • Senior Information Security Operations Analyst

    1 month ago

    Deerfield Beach, United States JM Family Enterprises Full time

    The Senior Information Security Operations Analyst is a member of the Information Security department and plays a pivotal role serving as the technical escalation resource for all Tier I/II analysts and engineers. As a Sr. Cyber Security resource you will investigate, assess, and document cyber threat and attack events to aid in the protection from new...

  • Logistics Analyst Advisor

    1 day ago

    Panama City Beach, United States General Dynamics Information Technology Full time

    Logistics Analyst Senior. Seize your opportunity to make a personal impact as a Logistics Analyst Senior supporting the development and upgrade of the Joint Expeditionary Command and Control (JEXC 2) Family of Systems. GDIT is your place to make mean Logistics Analyst, Logistics, Analyst, Advisor, Total Rewards, Supply Chain

  • Financial Analyst

    1 month ago

    Daytona Beach, United States Brown & Brown Full time

    Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Brown & Brown is seeking a Financial Analyst to join our growing team in Daytona Beach! This individual develops dashboards and reports for trending and analysis of specific business objects & processes. The Financial...

  • Financial Analyst

    1 month ago

    Daytona Beach, United States Brown & Brown Insurance Full time

    Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Brown & Brown is seeking a Financial Analyst to join our growing team in Daytona Beach! This individual develops dashboards and reports for trending and analysis of specific business objects & processes. The Financial...

  • Senior Financial Analyst

    1 month ago

    Deerfield Beach, United States Regional One Full time

    The Financial analyst is to assist in developing yearly budgets and monthly forecast designed to achieve management strategic plan. The analyst will support management planning and decision-making by identifying, maintaining, and evaluating information. The analyst will provide monthly analysis designed to assist management operating decisions. The analyst...

  • ERP Analyst II

    4 weeks ago

    Daytona Beach, United States Identified Talent Solutions Full time

    Job Title: ERP Analyst II - Mid Level Location: Daytona Beach, Florida Industry: Healthcare About Us: Exciting full-time and salaried opportunity to join a dynamic and innovative organization committed to delivering cutting-edge solutions in Healthcare. We are seeking a talented and motivated ERP Analyst to join the team and play a pivotal role in optimizing...

  • Senior Sales Compliance Analyst

    2 weeks ago

    Newport Beach, United States Pacific Life Insurance Company Full time

    Pacific Life is investing in bright, agile, and diverse talent to contribute to our mission of innovating our business and creating a superior customer experience. Were actively seeking a talented Senior Sales Compliance Analyst to join our Sales Ex Compliance Analyst, Compliance, Sales, Analyst, Senior, Sales Leader, Technology, Insurance

  • Senior Financial Analyst

    3 weeks ago

    Huntington Beach, United States The Boeing Company Full time

    Initiates assignments and leads integration and analysis of resource forecasts and/or Estimates at Completion (EA - Cs) for control accounts, budgets, functions or pools; financial EA - Cs for contracts or programs. Develops performance reports. Init Financial Analyst, Financial, Financial Planning, Analyst, Senior, Operations, Technology

  • Senior Financial Analyst

    3 weeks ago

    Deerfield Beach, United States Regional One Inc Full time

    Job DescriptionJob DescriptionThe Financial analyst is to assist in developing yearly budgets and monthly forecast designed to achieve management strategic plan. The analyst will support management planning and decision-making by identifying, maintaining, and evaluating information. The analyst will provide monthly analysis designed to assist management...

  • Information Security Analyst

    9 hours ago

    Virginia Beach, United States Puyenpa Services LLC Full time

    The Puyenpa family of companies are comprised of multiple SBA Certified Native American Tribal 8(a) and multi-certified organizations focused on delivering Information Technology, Management Consulting, and General Construction solutions to the Federal Government along with the Commercial Sector. We are actively seeking an Information Security Analyst in the...

  • Direct Bill Analyst

    4 days ago

    Daytona Beach, United States Brown & Brown Insurance Full time

    Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. - Proud to be the fifth largest independent insurance brokerage in the country, Brown & Brown offers tailored insurance services & solutions. We are seeking a Direct Bill Analyst to join our growing team in Daytona...

  • Senior Financial Analyst

    2 weeks ago

    Vero Beach, United States Piper Aircraft Full time

    Job Description Senior Financial Analyst (Full Time) Department: All Openings, Finance & Accounting The Senior Financial Analyst role is crucial for driving financial accuracy and strategic decision-making within the organization. Key responsibilities include conducting detailed variance analysis, assisting in the development and management of budgets,...

  • Senior Financial Analyst

    2 weeks ago

    Daytona Beach, United States Florida Health Care Plans Full time

    POSITION SUMMARY: Florida Health Care Plans is a local health plan that has been offering quality care and coverage in our East Central and Northeast Florida communities for over 49 years. This position is primarily responsible for the preparation of various internal, external and regulatory financial reports. In addition, they will perform accounting and...

  • Epic Cupid Analyst

    2 weeks ago

    Daytona Beach, United States Resourcing HQ Full time

    Position Overview: We are seeking a detail-oriented and motivated individual to join our team as an Epic Cupid Analyst. In this role, you will be responsible for supporting the configuration, testing, and optimization of the Epic Cupid module, which is used for managing cardiology-related patient information and workflows. The successful candidate will...

  • Epic Cupid Analyst

    4 days ago

    Daytona Beach, United States Resourcing HQ Full time

    Position Overview: We are seeking a detail-oriented and motivated individual to join our team as an Epic Cupid Analyst. In this role, you will be responsible for supporting the configuration, testing, and optimization of the Epic Cupid module, which is used for managing cardiology-related patient information and workflows. The successful candidate will...

  • Senior Financial Analyst

    1 week ago

    Pompano Beach, United States Robert Half Full time

    Job Title: Senior Financial AnalystHybrid - One day from home of your choiceExperience: 2-3 Years in Financial Planning and AnalysisEducation: Bachelor's Degree in Finance or Similar (MBA Preferred)We are a leading provider of insurance solutions, committed to delivering excellence in service and innovation. As a publicly traded company, we uphold the...

  • Senior Financial Analyst

    4 weeks ago

    Pompano Beach, United States Robert Half Full time

    Job Title: Senior Financial AnalystHybrid - One day from home of your choiceExperience: 2-3 Years in Financial Planning and AnalysisEducation: Bachelor's Degree in Finance or Similar (MBA Preferred)We are a leading provider of insurance solutions, committed to delivering excellence in service and innovation. As a publicly traded company, we uphold the...