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Assistant Inventory Manager
3 weeks ago
A B Graphic International
Location: Elgin, IL
Assistant Inventory Manager
Main Purpose of Role
- Assist with inventory management and department workflow
- Maintain stock
- Ensure inventory accuracy
- Track projects with other departments
- Provide customer service
- Manage returns / warranty exchanges
- Ship and receive orders
Main Tasks
- Assist Parts Department Manager
- Work on projects assigned by manager to improve workflow/efficiency.
- Help parts department colleagues with issues
- Step in to assist with complicated tasks
- Take over miscellaneous responsibilities when manager is out of the office, such as:
- Review orders prior to them being invoiced
- Make decisions for issues that may arise, to prevent delays
- Ensure proper procedures are adhered to, and provide suggestions for improvement
- Maintain Stock
- Monitor stock levels
- Review trends to determine which parts should be added to or removed from stock
- Ensure Inventory Accuracy
- Process regular stock cycle counts with the help from the inventory assistant
- Work with accounting department to correct count issues
- Work on parts-related projects with colleagues in other departments
- Keep track of items that will be used on machines in the demo room
- Customer Service
- Quote pricing & availability of parts
- Take purchase orders via e-mail or phone
- Identify parts required for customers and/or service technicians in the field
- Work with service department to generate machine rebuild/preventative maintenance quotes
- Track order history for common replacements
- Track warranty order history for new machines
- Generate & track RMAs (return material authorization)
- Re-stock unused returns as they come in
- Send faulty returns to manufacturing/UK
- Communicate status with UK and arrange shipping
- Order updates
- Obtain updates on vendor orders & update pricing in our system when necessary
- Re-stock unused returns as they come in
Secondary
- Pack / ship parts
- Make custom packaging for fragile or heavy-duty items
- Put together skids & arrange freight for larger shipments
- Use FedEx.com/UPS.com to print shipping labels
- Receive new stock
- Check in parts – compare parts to packing lists, receive into Sage, place on correct shelf
- Maintain parts shelves and warehouse
- Keep stores & warehouse organized and clean
- Re-order necessary supplies (boxes, packing material, etc)
- Operate Forklift
- Pack / ship parts
Leadership
- Take initiative to maintain organization of parts department/shipping area
Key Skills
- Customer service
- Organization
- Detail oriented
Personal Attributes
- Ability to work alone or with a team
- Ability to prioritize and meet deadlines
- Organization skills
- Time management
- Positive attitude
- Methodical approach to problem solving
- Courteous and professional at all times
- Effective communication
Responsible For
- Parts Department
Responsible To
- Inventory and Warehouse Manager
Ad Hoc
- This list is not exhaustive, and you may be required to carry out other reasonable tasks at your manager’s request within your competence.
Benefits
- Competitive Salary
- Health, dental and vision insurance
- Life insurance
- Long term disability
- 401K with match
- 20 days paid vacation
- FSA
Applicants please email your resume to: HR@abgintusa.com
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