Saturday/Summer Teller

We're looking for Saturday/Summer Tellers to join the NEFCU Harvest Lane branch This position is designed for team members who are only available full time in the summer and Saturdays during the school year.

The Teller provides efficient, accurate, and polite service to members and follows policies and procedures while conducting transactions such as deposits and withdrawals. Establishes and maintains effective member relationships by anticipating member needs and providing service that is above the members expectations.  Demonstrates personal commitment to continuously develop technical skills needed to conduct member transactions. Demonstrates empathy for member’s needs and refers members to member service staff when a financial need is discovered.

Hours: Saturdays 8:45am - 1:15pm through entire year and Monday - Friday 8am - 5pm during the summer months.

Position Description:

Provides efficient, accurate, and polite service to members and follows policies and procedures while conducting transactions such as deposits and withdrawals. Establishes and maintains effective member relationships by anticipating member needs and providing service that is above the members expectations.  Demonstrates personal commitment to continuously develop technical skills needed to conduct member transactions. Demonstrates empathy for member’s needs and refers members to member service staff when a financial need is discovered.

Specific duties include:

• Deposit cash, coins, and checks into deposit accounts.
• Process deposits with Canadian Currency Input coin slips into database
• Process loan payments
• Quote payoffs for auto and personal loans
• Call for mortgage and home equity payoffs.
• Maintain basic knowledge of Credit Union products and services.
• Process withdrawals for cash or official check

• Balance own drawer with minimal assistance

Qualifications:

• Previous customer service experience required.
• Previous cash handling experience.
• Previous experience with Microsoft Office required.
• Solid attention to detail and accuracy skills

E.O.E.