Training Manager, Advanced Security Programs

Job DescriptionJob Description

Description/Job Summary

$60.50/hr

Location: Southern California

Travel Required -up to 4 weeks at a time.

Blackstone Consulting, Inc. is seeking a Training Manager, Advanced Security Programs for their Healthcare Security Client in Northern California.

JOB SUMMARY:

The Training Manager, Advanced Security Programs role is to coordinate and deliver direct training specific to the Healthcare Protection Officer Training Program. This position will require extensive healthcare operations knowledge and instructor-level certifications. The right candidate for this position must be comfortable with public speaking, providing coaching/corrective feedback, and obtaining required certifications and teaching Jiujitsu based physical tactics. Must be able to adjust and adapt frequently to the schedule and content changes.

Responsibilities/ Duties:

• Present training materials and information using a variety of instructional techniques, such as role-playing, simulations, team exercises, lectures, computer-based or through other creative avenues
• Provide an atmosphere in which all Client staff, members and visitors know that the Client responds to and cares about their needs; provide a courteous, respectful, and pleasant interaction with each client staff, member and/or visitor; presents a good image of BCI, the Client and its Security Department. Maintain and display good public relations skills when interacting with staff, members and visitors.
• Organize and develop training manuals, reference library, testing and evaluation procedures, multimedia visual aids, and other educational materials
• Evaluate training materials, modes of training delivery, and training content, and amend and revise programs as necessary, to adapt to the changes that occur in the work environment, identified gaps, or new regulations
• Research and remain current in all Federal and state-wide mandatory training requirements to meet company compliance efforts
• Communicate with and support management in achieving training and development objectives and goals for training
• Learn Healthcare facility-specific procedures and policies
• Read and interpret documents such as police reports, local and state law, instructions and procedure manuals
• Adhere to all company policies and procedures and remain in compliance with local, state and federal regulations
• Deliver training programs, policies and training schedules for employees on common and specialized security subjects in accordance with all legal, contractual and company mandated requirements
• Maintain training records and prepare statistical reports to evaluate performance of training activities and instructors, and to monitor progress of trainees
• Obtain and maintain training through approved programs for physical tactics (jiujitsu based) and de-escalation, firearms (if needed), taser, body cameras.

Required Skills/ Knowledge:

• Demonstrate excellent written and verbal communication and interpersonal skills
• Excellent presentation and group facilitation skills
• Excellent planning, organizing, research, and project management skills
• Knowledge of or ability to learn healthcare security operations and procedures
• Able to pass each healthcare competency exam and/or skills lab
• Adhere to applicable state, county and municipal licensing requirements for Security Officers
• Maintain professional composure when handling crisis situations
• Basic computer skills, including intermediate operational knowledge of PowerPoint
• High-quality customer service skills
• Critical thinking and problem-solving skills
• Ability to be an effective team member and manage multiple tasks with good time-management
• Must own a reliable form of transportation (may be used in performance of duties)
• As a condition of employment, employee must successfully complete a background investigation and a drug screen in accordance with all federal, state, and local laws monitor progress of trainees

Preferred Experience/ Education:

• Five (5) years of security management or training experience, or an equivalent combination of education and/or experience sufficient to perform the essential functions of the job, as determined by the company
• Bachelor's Degree

Minimum Qualifications at Entry:

• Be 18 years of age and possess an Associate's Degree
• Have a reliable and functional means of communication (i.e., cell phone)
• The legal right to work in the United States
• Possess a valid government-issued driver's license or state-issued I.D.
• An active state-issued guard card preferred
• Successfully pass the client's pre-employment screening process (Drug Test, Health Screen, Criminal
• Background Check)
• Ability to properly wear an N95 mask and adhere to social distancing guidelines while onsite
• Complete healthcare competency assessment and training on defusing assaultive behaviors

Blackstone Consulting, Inc. (BCI) is a minority-owned, 6,000 employee, global service provider overseeing account services in food, environmental, facility maintenance, professional staffing, and security. Within our healthcare security division, we help healthcare organizations achieve superior programs and results. This includes our investment in you and your ability to deliver best practices to our client while receiving exceptional training to advance your healthcare career with BCI. Together, we are building a best-in-class healthcare security operation and are looking for top talent to join us in this effort. We are an equal-opportunity employer committed to a diverse workforce. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, or protected veteran status.

Company benefits include - see all the details at www.bci-toolkit.com/benefits

• Medical Insurance - The Kaiser HMO plan has a $0 annual deductible & an out-of-pocket max of $1,500/$3,000 (CA Kaiser Medical Plan) with a co-pay of $10 Primary Doctor and $10 for Specialist per visit.
• Vision Insurance - Vision care plan option through Guardian for employees and eligible dependents.
• Dental Insurance - PPO dental plan option through Guardian for employees and eligible dependents.
• Retirement & 401(k) - Retirement benefits are available for purchase through Empower. Employees are eligible to enroll in a 401(k) savings plan if they have been an employee for at least 6 months and are 18+ years old.
• Short-Term & Long-Term Disability Insurance - BCI offers Short-Term and Long-Term Disability coverage for employees to purchase through Guardian.
• Employee Assistance Program - Through Guardian's WorkLifeMatters program. 100% paid by BCI.
• Voluntary Life and AD&D Insurance - Employees have the opportunity to purchase voluntary life and AD&D insurance coverage for themselves and eligible dependents through Guardian.
• Supplemental Insurance - Employees have the opportunity to purchase Accident and/or Critical Illness supplemental insurance through Guardian.
• Additional Benefits - Pet insurance can be purchased through Nationwide. Employees are eligible to enroll in several disability, supplemental, and life plans offered by Aflac and TransAmerica.
• Annual Raises - wage increase every January
• Paid Time Off
• Recognition Programs
• Training & Career Development

Employee Resources Group - Women in Healthcare Security Network provides scholarship, mentorship, and other great programs for women.

Preferred Experience

Five (5) years of security management or training experience or an equivalent combination of education and/or experience sufficient to perform the essential functions of the job, as determined by the company

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