Systems Engineer

3 weeks ago

Kalamazoo, United States Edwards Garment Full time
Job DescriptionJob Description

Are you motivated and driven? Someone who cares about customer service as much as they do problem solving? Do you pride yourself on being able to multi-task and prioritize work appropriately as it comes in? We have a small IT team that works collaboratively, but also very independently. We are looking for someone with a keen attention to detail who can help improve and develop processes. Our team is responsible for multiple systems with varying degrees of criticality.

Come and Join Us – a Company that CARES about our team At Edwards, we care about our associates and our community. We know that our associates are the heartbeat of our company and we foster an environment that is fun, healthy and safe. Edwards is a family-friendly company that values a work-life balance for our associates and have a goal to create long-term employment by matching your talent to our opportunities.

What you can expect at Edwards - Edwards is a premier brand of quality apparel sold to multiple industries through the uniform and promotional channels. We have 150+ years of successfully serving customers with a collaborative work environment as the driver to reach it.

You MUST live in the greater Kalamazoo area, as this position requires you to be able to work onsite in our Kalamazoo office.

Job Description

The position of Systems Engineer (Level 1) is critical to all departments, providing support for IT tools that enable day to day operations such as computers, printers, scanners, email and business applications in general.

Here’s what you can expect in the way of specific job responsibilities as well as time allocation estimates:

End User Support (80%)

  • Assist local and remote end users with issues and requests related to hardware and software solutions managed by the internal IT team, and in special cases other software or hardware support
  • Manage helpdesk system, tickets and requests using the appropriate incident management system and processes. Manage triage of tickets and establish priority
  • Manage end user IT assets, which includes configuring, deploying, maintaining, tracking, and evaluating end of life on PCs, printers, copiers, phones, and mobile devices
  • Develop, document, and maintain procedures and system documentation
  • Remain connected and up to date on new technology releases (e.g. new versions of Windows), and new technical innovations
  • Help drive IT team culture of customer focus, trusted systems, trusted team and continuous improvement

Projects (10%)

  • Collaborate with and/or manage vendors as needed
  • Work on projects as assigned, ensuring that tasks are completed in a timely manner
  • Accurately and effectively configure, test, and deploy systems and services
  • Proactively identify needs, evaluate, and implement technology solutions to assist with the project

IT Administration and Other Activities (10%)

  • Proactively continue to develop technical skills that will allow for career growth and the ability to assist with more advanced job responsibilities over time such as network/infrastructure support
  • Develop and improve IT processes, including writing documentation
  • Attend and participate in IT and company meetings and events
  • Proactively identify needs, evaluate and implement technology solutions to solve business problems

To be successful in this role, you need to have the requisite knowledge, skills and abilities:

  • Associate Degree preferred; or extensive demonstrated relevant work experience with some completed college courses
  • 2+ year IT help desk/technical support experience, and 1+ year networking experience
  • Experience with Active Directory, O365, Azure, Windows 10, Windows Server 2008/2016 required
  • Experience with Zebra Printers/Scanners, Ubiquiti, VOIP phones, Virtual Servers/VSphere, and familiarity working in warehouse environment, preferred
  • Demonstrated strong technical, troubleshooting, and problem solving skills
  • Sincere, positive, and service minded attitude
  • Desire and ability to quickly learn new things; ability to research issues and find solutions
  • Capable of working independently, as well as within a team environment, with minimal instruction; ability to be a team player and is passionate about helping everyone on the team to be at their best
  • Great verbal and written communication skills
  • Respect for confidentiality practices

Our ideal Systems Engineer (Level 1) would carry out their responsibilities while displaying the following key behavioral competencies:

  • Problem Solver – Effectively and consistently problem solve wide-ranging IT issues that impact the end user.
  • Promotes Precision – Maintains lists to ensure accurate and timely completion of tasks; completes tasks with strong follow-through.
  • Action Orientation –Takes quick action to resolve unexpected IT issues, including proactively identifying and learning the latest and greatest technology to maximize end user efficiency.
  • Helpful Communicator – Communication is helpful, informative, succinct and factual, based on tasks that need to be accomplished while also building rapport with internal and external customers. Promptly provides information to management related to IT issues that will affect operations and customer service issues.

Perks and Benefits at Edwards

  • Annual Bonus Plan
  • Great Paid Time Off package
  • Excellent medical plan with options that best fit the associate and the associate’s family
  • Dental (including orthodontia) and Vision Plan at NO COST to associates
  • 401k (with company match of up to 5% - no vesting schedule)
  • Others like tuition reimbursement and wholesale retail club membership
  • We like to celebrate – Celebrations (both Company-wide and departmental) take place throughout the year for achieving milestones and goals

Read more about us at www.edwardsgarment.com under “Careers”



Powered by ExactHire:126588

  • Computerized System Validation Engineer

    4 weeks ago

    Kalamazoo, United States Kelly Science, Engineering, Technology & Telecom Full time

    Location: Onsite - Kalamazoo, Michigan Type: Contract - (NO C2C OR THIRD PARTY) Duration: 6+ months - Opportunity for contract extension Pay Rate Negotiable depending on DIRECT-related experience Work Authorization - Must be able to work in the U.S. with approved authorization Seeking engineering professionals with Laser Marking experience and candidates...

  • Computerized System Validation Engineer

    2 weeks ago

    Kalamazoo, United States Kelly Science, Engineering, Technology & Telecom Full time

    Location: Onsite - Kalamazoo, Michigan Type: Contract - (NO C2C OR THIRD PARTY) Duration: 6+ months - Opportunity for contract extension Pay Rate Negotiable depending on DIRECT-related experience Work Authorization - Must be able to work in the U.S. with approved authorization Seeking engineering professionals with Laser Marking experience and candidates...

  • Computerized System Validation Engineer

    1 month ago

    Kalamazoo, United States Kelly Science, Engineering, Technology & Telecom Full time

    Location: Onsite - Kalamazoo, MichiganType: Contract - (NO C2C OR THIRD PARTY)Duration: 6+ months - Opportunity for contract extensionPay Rate – Negotiable depending on DIRECT-related experienceWork Authorization - Must be able to work in the U.S. with approved authorizationSeeking engineering professionals with Laser Marking experience and candidates with...

  • Computerized System Validation Engineer

    4 weeks ago

    Kalamazoo, United States Kelly Science, Engineering, Technology & Telecom Full time

    Location: Onsite - Kalamazoo, MichiganType: Contract - (NO C2C OR THIRD PARTY)Duration: 6+ months - Opportunity for contract extensionPay Rate – Negotiable depending on DIRECT-related experienceWork Authorization - Must be able to work in the U.S. with approved authorizationSeeking engineering professionals with Laser Marking experience and candidates with...

  • Computerized System Validation Engineer

    4 weeks ago

    Kalamazoo, United States Kelly Science, Engineering, Technology & Telecom Full time

    Location: Onsite - Kalamazoo, MichiganType: Contract - (NO C2C OR THIRD PARTY)Duration: 6+ months - Opportunity for contract extensionPay Rate – Negotiable depending on DIRECT-related experienceWork Authorization - Must be able to work in the U.S. with approved authorizationSeeking engineering professionals with Laser Marking experience and candidates with...

  • Computerized System Validation Engineer

    1 month ago

    Kalamazoo, United States Kelly Science, Engineering, Technology & Telecom Full time

    Location: Onsite - Kalamazoo, MichiganType: Contract - (NO C2C OR THIRD PARTY)Duration: 6+ months - Opportunity for contract extensionPay Rate – Negotiable depending on DIRECT-related experienceWork Authorization - Must be able to work in the U.S. with approved authorizationSeeking engineering professionals with Laser Marking experience and candidates with...

  • Machine Design Engineer

    2 weeks ago

    Kalamazoo, United States Opportunity Group, Inc. Full time

    Company Overview:We are actively seeking a talented Machine Design Engineer / Project Engineer for a permanent position located near Kalamazoo, MI. Join a dynamic team specializing in the design and engineering of custom machine systems for automation, process equipment, and material handling applications.Position Overview:As a Machine Design Engineer /...

  • Design Engineer

    1 month ago

    Kalamazoo, United States Insight Global Full time

    A company is looking for a Distribution Design Engineer to join their team. This engineer will aide in the upgrades of a major energy providers distribution grids. They will be in charge of scheduling and developing construction plans for the project work. This person will create work packages, create construction plans, bill material and will be in charge...

  • Design Engineer

    2 weeks ago

    Kalamazoo, United States Insight Global Full time

    A company is looking for a Distribution Design Engineer to join their team. This engineer will aide in the upgrades of a major energy providers distribution grids. They will be in charge of scheduling and developing construction plans for the project work. This person will create work packages, create construction plans, bill material and will be in charge...

  • Design Engineer

    1 month ago

    Kalamazoo, United States Insight Global Full time

    A company is looking for a Distribution Design Engineer to join their team. This engineer will aide in the upgrades of a major energy providers distribution grids. They will be in charge of scheduling and developing construction plans for the project work. This person will create work packages, create construction plans, bill material and will be in charge...

  • Design Engineer

    1 month ago

    Kalamazoo, United States Insight Global Full time

    A company is looking for a Distribution Design Engineer to join their team. This engineer will aide in the upgrades of a major energy providers distribution grids. They will be in charge of scheduling and developing construction plans for the project work. This person will create work packages, create construction plans, bill material and will be in charge...

  • Design Engineer

    4 weeks ago

    Kalamazoo, United States Insight Global Full time

    A company is looking for a Distribution Design Engineer to join their team. This engineer will aide in the upgrades of a major energy providers distribution grids. They will be in charge of scheduling and developing construction plans for the project work. This person will create work packages, create construction plans, bill material and will be in charge...

  • Design Engineer

    4 weeks ago

    Kalamazoo, United States Insight Global Full time

    A company is looking for a Distribution Design Engineer to join their team. This engineer will aide in the upgrades of a major energy providers distribution grids. They will be in charge of scheduling and developing construction plans for the project work. This person will create work packages, create construction plans, bill material and will be in charge...

  • Controls Engineer

    5 days ago

    Kalamazoo, United States Welsh & Associates Full time

    Are you a skilled Controls Engineer ready to take your career to the next level? We're looking for a talented individual to join our dynamic team and contribute to the design, development, and implementation of PLC systems for custom machinery. If you're passionate about cutting-edge technology and thrive in a collaborative environment, we want to hear from...

  • IT Systems Lead, Manufacturing Executions Systems

    2 months ago

    Kalamazoo, United States Zoetis Full time

    Preferred U.S. Locations: Kalamazoo MI, Lincoln NE, Charles City IA, Atlanta GA, etc. Position Summary: Working in the Global Manufacturing & Supply (GMS) Zoetis Tech & Digital (ZTD) Global Systems team, this position has the responsibility for system ownership and global deployment of the PAS-X Manufacturing Execution System (MES) solution. This role will...

  • IT Systems Lead, Manufacturing Executions Systems

    2 months ago

    Kalamazoo, United States Zoetis Full time

    Preferred U.S. Locations: Kalamazoo MI, Lincoln NE, Charles City IA, Atlanta GA, etc. Position Summary: Working in the Global Manufacturing & Supply (GMS) Zoetis Tech & Digital (ZTD) Global Systems team, this position has the responsibility for system ownership and global deployment of the PAS-X Manufacturing Execution System (MES) solution. This role will...

  • Controls Engineer

    1 month ago

    Kalamazoo, United States Opportunity Group, Inc. Full time

    Job DescriptionJob DescriptionSeeking an Electrical Controls Engineer for a growing automation integrator in the Kalamazoo, MI area. This is a direct hire position with very, very minimal over night travel. Preferred candidate will have experience with Allen Bradley PLC Programming and some Siemens experience. A bachelor's degree in Electrical Engineer...

  • Controls Engineer

    4 weeks ago

    Kalamazoo, United States Opportunity Group, Inc. Full time

    Job DescriptionJob DescriptionSeeking an Electrical Controls Engineer for a growing automation integrator in the Kalamazoo, MI area. This is a direct hire position with very, very minimal over night travel. Preferred candidate will have experience with Allen Bradley PLC Programming and some Siemens experience. A bachelor's degree in Electrical Engineer...

  • Engineering Associate

    3 weeks ago

    Kalamazoo, United States City of Kalamazoo, MI Full time

    The **Engineering Associate - Water** is responsible for inspecting the installation of water main and water services to ensure City of Kalamazoo specifications and Michigan Department of Environmental Quality regulations are followed. This role completes accurate as-builts for water projects including water main maps, water service cards, gate valve cards,...

  • HVAC Mechanical Engineer

    1 month ago

    Kalamazoo, United States Actalent Full time

    Job Description For MEP HVAC Mechanical Engineer: MUST HAVES: * Bachelor Degree in Mechanical Engineering * 4+ years of experience within HVAC systems in commercial buildings * Revit and AutoCAD Skills: AutoCAD, Revit, Mechanical Engineering, HVAC Design, Mechanical Design, Design, Mechanical Mechanical Engineer with experience within HVAC. This...