Emergency Services Director

4 weeks ago

Virginia Beach, United States First Atlantic Restoration Full time
Job DescriptionJob DescriptionBenefits:
  • Competitive salary

The Emergency Services Director will lead, manage, and hold accountable all employees in the Emergency Services Department. The position will develop, create, and maintain all systems and processes to support growth for the department. The director will work directly with the First Atlantic Restoration leadership team to accomplish all short-term and long-term goals assigned to the Emergency Services Department with clear and consistent communication, strong attention to details, and persistent follow-up.

Director Responsibilities:
  • Oversee all daily operations of the Emergency Services Department
  • Work alongside the leadership team to develop and accomplish vision for the department
  • Create all processes and procedures to meet department goals
  • Develop detailed training and continuing education process that supports onboarding of new hires and long-term development of technicians and leadership within the department
  • Analyze department data to create financial goals and strategize for definitive growth
  • Conduct performance reviews and hold staff members accountable utilizing EOS processes
  • Maintain consistent Level 10 department meetings identifying and solving department issues
  • Guide employees and leadership within the department through their development to achieve clear goals
  • Daily observation, analysis, and adjustments to improve operations
  • Establish and maintain professional relationships with clients and staff
  • Assist in development and enforcement of all safety processes related to the production of jobs
  • Organize team-building events
  • Maintain relationships with clients and find creative ways to help expand the organization
  • Attend and host workshops, lectures, and training sessions wherever possible.
  • Write, edit, and send estimates for mitigation work
  • Pursue efficiencies in the use and implementation of PSA and other software to expand opportunities for department growth
  • Communicate with adjusters, homeowners, and trade partners
  • Maintain conduct that is in accordance with all FAR Core Values
  • Maximize efficiency of mitigation, demolition, drying and documentation processes to meet or exceed industry standards
  • Manage distribution and create accountability around maintaining vehicles and equipment in conditions for peak performance
Director Requirements:
  • Proven track record of leadership through consistent delivery and company development
  • Current drivers license with a clean driving record
  • Excellent verbal, written, telephonic, and interpersonal communication skills
  • Experience speaking to larger groups of employees or clients in various forums
  • Proficient in MS Office and related software systems that allow for utilization of systems such as Xactimate, Docusketch, and MICA to create peak department performance
  • A leaders attitude with a servants heart
  • High organization and multitasking skills from proven experience
  • A growth mindset as indicated by prior experience
  • Motivational and leadership skills with a track record of personal development
  • Influential personality
  • Prior experience as a self-starter that consistently gets things done
Benefits:
  • Competitive pay
  • 100% paid healthcare premium
  • Vision insurance
  • Dental insurance
  • 401(k)
  • Life Insurance
  • Flexible Spending Account
  • Home Ownership Program
  • Scholarship Program

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