Automotive Parts Professional

2 weeks ago

Scranton, United States Toyota Of Scranton Full time
Job DescriptionJob Description

Toyota of Scranton is now hiring dynamic, service-oriented individuals. Our employees enjoy a culture of respect and integrity, and we provide a rewarding, respectful and energizing environment. It is an inclusive culture based on trust, integrity, humility, and passion. Our employees are creative, anticipatory, and have a tremendous sense of urgency. We are looking for hard-working and dedicated individuals to join our Parts Team. This position will require great communication skills and a want to learn. If you are ready to join an organization that values its customers and employees, we want to talk to you

We offer:

  • Health Insurance
  • Dental Insurance
  • Vision Insurance
  • Disability Insurance
  • Life Insurance
  • Supplemental Insurances
  • 401K
  • Paid Time Off

Responsibilities:

  • Provides high level of service to internal and external customers in a time sensitive nature.
  • Ensures all warranty parts procedures are strictly adhered to including but not limited to, proper parts return stamp on all repair orders; failed part collection prior to issuing new part; secure and properly label all warranty return parts for warranty manager.
  • Ensures all parts are properly stocked in correct bins at ALL times, no part should ever be out of proper location.  If found out of location; parts should be returned or relocated immediately.
  • Ensure that no part ever leaves the department without being billed out.
  • Maintains stocked shelves for fast moving items and technician retrieved parts.
  • Participates with the parts manager in maintaining a lost sales tracking program.
  • Answers phone calls, providing price quotes and other relevant parts and accessory related information.
  • Pulls and fills all necessary parts for repair orders.  Delivering parts to technicians when jobs are active, or shelving for techs when vehicles are not yet assigned.
  • Notifies parts manager of low and out-of-stock parts or shop materials.
  • Notifies service advisor and customer when special order parts have been received.
  • Follows up on back-ordered parts.
  • Ensures all internal requests for parts are billed accordingly.
  • Receives payment from retail customers or obtains credit authorizations.
  • Follows through with returns and core returns on all non-OEM and aftermarket parts.
  • Helps to maintains clean and well-organized department.
  • Accurately quoting parts for repair orders.

Requirements:

  • High School Diploma or equivalent
  • Valid Drivers License
  • CDK Experience is a plus but not a necessity.

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