Implementation Analyst
1 month ago
POSITION SUMMARY
The Implementation Analyst is responsible for supporting client’s implementation of Savana’s software. This position will provide product expertise, requirement gathering, configuration of the product, and triage client reported defects during the implementation cycle. The role is critical to a project’s successful implementation of the software. The ideal candidate would possess proficiency with latest OS, Microsoft Office products, Defect Tracking Tools and have a strong understanding of BPM/Workflow, API structures, Swagger and Postman. Experience in financial services, banking and/or FinTech is a big plus
LOCATION
This will be a hybrid or remote role; if candidate chooses to work on a hybrid basis, Tuesday-Thursday are typical in office days.
REQUIRED SKILL SETS
- 3+ years of experience in supporting customer software implementations and ability to bring the knowledge of what works, and doesn’t, to bear.
- Experience with information technology, systems analysis, and business applications.
- Proficiency with latest OS, Microsoft Office products, Defect Tracking Tools, and ability to write SQL queries.
- Possess an understanding of the software development lifecycle process.
- Excellent communication skills to effectively work with our clients during their most critical aspect of their relationship with us.
- Professional written and verbal communication skills for client communication and with internal teams and partners.
- Strong attention to detail.
- Strong analytical skills and creative thinking. This is a high velocity role where unexpected issues arise. It requires someone to think outside of the box at times to solve complex problems, proposing solutions rather than just identifying problems.
- Proven experience working well in a team setting. The ability to create meaningful internal relationships to help you succeed in your role.
- Possess a self-starter mentality with the ability to manage time effectively and complete tasks during the time in which they were committed.
- Strong ability to multitask between multiple projects and priority levels.
- Ability to travel 25-50% monthly.
ESSENTIAL DUTIES AND RESPONSIBILITIES
The type of activities expected to be performed at this level include, but are not limited to:
- Develop a deep understanding of the Savana applications from a functional and technical perspective. Understand the flexibility of the system and options available to solve complex business processes of our clients.
- Become an expert in the configuration of the system. Be able to effectively explain to our clients how the system is configured, and what decisions our clients need to make for those settings. Be able to execute on those decisions to complete the configuration of the system to the client’s exact specifications.
- Work with customers on documenting requirements for new features, integrations or complex IT changes required for their launch of the product. Effectively document those in a business requirements document and work with product management or the technical organization to schedule and implement the required changes. Manage the customer’s expectations on those changes and the timing of them.
- Have a deep understanding of project management and how to successfully work as part of a project team to achieve a successful implementation of our software. Ensure not just that tasks are done correctly, effectively, and timely but that the project is financially effective.
- Trouble shoot client reported issues in a timely manner and in accordance to defined SLAs. Communicate clearly and effectively with our clients around reported issues, helping them determine priority, a resolution path, and a timeline. Be able to proactively address issues and/or highlight risks to a project that need to be addressed.
EDUCATION, CERTIFICATES, LICENSES, AND REGISTRATIONS
A Bachelor's Degree in Business or IT is preferred; comparable work experience may be considered
The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities, or physical requirements. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
-
Implementation Analyst
1 month ago
Malvern, United States Savana Inc Full time*** **LOCATION** **REQUIRED SKILL SETS** - 3+ years of experience in supporting customer software implementations and ability to bring the knowledge of what works, and doesn’t, to bear. - Proficiency with latest OS, Microsoft Office products, Defect Tracking Tools, and ability to write SQL queries. - Possess an understanding of the software development...
-
Sr IT Security Analyst
3 weeks ago
Malvern, United States firstPRO, Inc Full timeWe are seeking an experienced Information Security Analyst to join our team.The Sr. Information Security Analyst must be able to work independently and with other teams to establish and maintain secure, stable technology environments. This position is responsible for leading many facets of cyber security including incident forensics, investigation, and...
-
Sr IT Security Analyst
3 weeks ago
Malvern, United States firstPRO, Inc Full timeWe are seeking an experienced Information Security Analyst to join our team.The Sr. Information Security Analyst must be able to work independently and with other teams to establish and maintain secure, stable technology environments. This position is responsible for leading many facets of cyber security including incident forensics, investigation, and...
-
Data Analyst
6 days ago
Malvern, United States RIT Solutions, Inc. Full timeData Analyst - hybrid in malvern, pa Need only someone for 4 years of exp Responsibilities: Analyzes data, assesses trends and develops actionable insights and recommendations in support of business objectives. Trains and develops junior analysts. Work closely with business partners to develop data-driven insights and recommendations to improve the client...
-
Unix/Linux Configuration Analyst
2 weeks ago
Malvern, United States Diverse Lynx Full timeRole: Unix/Linux Configuration Analyst Location: Malvern, PA onsite Job Type- FulltimeUnix/Linux Configuration Analyst Job Description Analysis This job description outlines a demanding and broad-ranging Unix/Linux Configuration Analyst role with a strong focus on automation and DevOps practices. Here's a breakdown of the key aspects: Responsibilities:...
-
Unix/Linux Configuration Analyst
4 days ago
Malvern, United States Diverse Lynx Full timeRole: Unix/Linux Configuration Analyst Location: Malvern, PA onsite Job Type- FulltimeUnix/Linux Configuration Analyst Job Description Analysis This job description outlines a demanding and broad-ranging Unix/Linux Configuration Analyst role with a strong focus on automation and DevOps practices. Here's a breakdown of the key aspects: Responsibilities:...
-
Data Analyst, Senior Specialist
3 weeks ago
Malvern, United States Vanguard Full timeThe Brokerage and Investments (B&I) Analytics team is growing again! The B&I Analytics team supports our critical Brokerage and Investments business within Personal Investor. We have an opening for an experienced data analyst to support the Specialty Brokerage Operations (SBO) arm of the business. This analyst will partner closely with the business to...
-
Data Analyst
1 week ago
Malvern, United States Vision It US Full timeJob DescriptionJob DescriptionResponsibilities:Analyzes data, assesses trends and develops actionable insights and recommendations in support of business objectives. Trains and develops junior analysts. Work closely with business partners to develop data-driven insights and recommendations to improve the client experience. Develop and maintain dashboards and...
-
Information Security Analyst
3 weeks ago
Malvern, United States firstPRO, Inc Full timeEssential Accountabilities:In-depth demonstrable knowledge of Active Directory, Group Policy and RBAC.In-depth demonstrable knowledge of networking protocols, concepts (VLANs, ACLs, NAC, etc.) network architecture, firewalls, proxies, SIEM, antivirus, and IDPS concepts. Knowledge of cloud technologies (ex. AWS, Azure, etc.).Knowledge of security standards...
-
Information Security Analyst
3 weeks ago
Malvern, United States firstPRO, Inc Full timeEssential Accountabilities:In-depth demonstrable knowledge of Active Directory, Group Policy and RBAC.In-depth demonstrable knowledge of networking protocols, concepts (VLANs, ACLs, NAC, etc.) network architecture, firewalls, proxies, SIEM, antivirus, and IDPS concepts. Knowledge of cloud technologies (ex. AWS, Azure, etc.).Knowledge of security standards...
-
Information Security Analyst
7 days ago
Malvern, United States firstPRO, Inc Full timeEssential Accountabilities:In-depth demonstrable knowledge of Active Directory, Group Policy and RBAC.In-depth demonstrable knowledge of networking protocols, concepts (VLANs, ACLs, NAC, etc.) network architecture, firewalls, proxies, SIEM, antivirus, and IDPS concepts. Knowledge of cloud technologies (ex. AWS, Azure, etc.).Knowledge of security standards...
-
Senior Financial Analyst
6 days ago
Malvern, United States GRAYHAWK HEALTH INC Full timeJob DescriptionJob DescriptionGrayHawk Health Senior Financial Analyst Job DescriptionJob Summary:We are seeking a detail-oriented and analytical Senior Financial Analyst to join our dynamic team at GrayHawk Health, a leading force in the healthcare startup sector. The ideal candidate will play a crucial role in supporting our financial planning and...
-
Senior Financial Analyst
2 weeks ago
Malvern, United States GRAYHAWK HEALTH INC Full timeJob DescriptionJob DescriptionGrayHawk Health Senior Financial Analyst Job DescriptionJob Summary:We are seeking a detail-oriented and analytical Senior Financial Analyst to join our dynamic team at GrayHawk Health, a leading force in the healthcare startup sector. The ideal candidate will play a crucial role in supporting our financial planning and...
-
Business Intelligence QA Analyst
2 weeks ago
Malvern, United States Compri Consulting Full timeBusiness Intelligence QA Analyst Remote, 1 day per month on-site in MalvernCompri Consulting is hiring a Business Intelligence QA Analyst for a 4+ month contract opportunity. Open to Local Malvern, PA candidates.Duties: Review requirements and design documents with developers and quality assurance manager to confirm expected functionality with technical and...
-
Business Intelligence QA Analyst
2 weeks ago
Malvern, United States Compri Consulting Full timeBusiness Intelligence QA Analyst Remote, 1 day per month on-site in MalvernCompri Consulting is hiring a Business Intelligence QA Analyst for a 4+ month contract opportunity. Open to Local Malvern, PA candidates.Duties: Review requirements and design documents with developers and quality assurance manager to confirm expected functionality with technical and...
-
Business Intelligence QA Analyst
2 weeks ago
Malvern, United States Compri Consulting Full timeBusiness Intelligence QA Analyst Remote, 1 day per month on-site in MalvernCompri Consulting is hiring a Business Intelligence QA Analyst for a 4+ month contract opportunity. Open to Local Malvern, PA candidates.Duties: Review requirements and design documents with developers and quality assurance manager to confirm expected functionality with technical and...
-
Analyst, Quality Assurance
2 weeks ago
Malvern, United States CyberTec Full timeClient: DaVita Req # 18701839 Job Title: Analyst, Quality Assurance (IT) Location: Malvern, PA Duration: 6 months (Pay Rate: $45/hr on C2C Need only 4 year good fit candidate Manual Testing, Database Testing for Migration to Cloud GCP/BQ ProjectDuties Analyzes, tests, debugs, and documents programs in middleware technology; experienced with middleware...
-
Analyst, Quality Assurance
4 days ago
Malvern, United States CyberTec Full timeClient: DaVita Req # 18701839 Job Title: Analyst, Quality Assurance (IT) Location: Malvern, PA Duration: 6 months (Pay Rate: $45/hr on C2C Need only 4 year good fit candidate Manual Testing, Database Testing for Migration to Cloud GCP/BQ ProjectDuties Analyzes, tests, debugs, and documents programs in middleware technology; experienced with middleware...
-
Business Intelligence QA Analyst I
2 weeks ago
Malvern, United States iSpace Full timeTitle: Business Intelligence QA Analyst (Data Integration) Location: Malvern, PA (Hybrid 3 days onsite each month, 2 nd full week of the month on Tuesday, Weds, and Thursday and then the rest of the work will be remote. Onsite could become more frequent in the future) Duration: 3-month contract with strong possibility of an extension This QA Analyst will be...
-
Business Intelligence QA Analyst I
4 days ago
Malvern, United States iSpace Full timeTitle: Business Intelligence QA Analyst (Data Integration) Location: Malvern, PA (Hybrid 3 days onsite each month, 2 nd full week of the month on Tuesday, Weds, and Thursday and then the rest of the work will be remote. Onsite could become more frequent in the future) Duration: 3-month contract with strong possibility of an extension This QA Analyst will be...