Member Service-Regional Float-SUMMER

4 weeks ago


Latham, United States Sunmark Credit Union Full time
Job DescriptionJob Description

People Helping People. That’s what Sunmark Credit Union is all about We are looking for new team members who can offer exceptional customer service, a positive attitude, and a desire to learn and grow.


We are hiring College Students for our Teller/Member Service team this summer. These positions will provide coverage for our capital region branches June-end of August. Must have reliable transportation and not need bulk time off (more than one week). Paid hourly, $19/hr.


Why join the Sunmark Squad? Sunmark is a local credit union making a big difference in our community. For 85 years, we strive to build brighter financial futures and brighter communities. We build relationships with our members and look for solutions for all their financial needs through our “Good Vibes” culture. As a team member, you will find satisfaction in your career by assisting with our members finances, volunteering through our foundation team, and career growth opportunities.


Branch Hours: Monday & Tuesday 9am – 4:30pm, Wednesday 10am to 4:30pm, Thursday & Friday 9am to 6pm, Saturday 9am to 1pm. Employees are scheduled 36-40 hours per week with rotating Saturdays off. Actual shift may vary based on branch opening/closing/balancing needs.


The primary purpose of this position is to provide legendary service to members by welcoming them to the financial center while providing information regarding our credit union services. Acts as a member liaison, supporting member convenience with all credit union technology available. Supports member transactions through use of Interactive Teller Machines. Accurately processes transactions as required. Receives loan payments, processes cash advances and transfers, redeems bonds and processes insurance payments. Processes transfers and credit card payments. Performs vault management inclusive of verifying cash shipment under dual control, balancing, settlement and cash management of the financial center. Serves members by providing product and advisory information. Researches and solves member questions, problems, and complaints. Assist Management in maintaining our culture while achieving department sales goals. This includes, but is not limited to onboarding initiatives, outbound calls, attendance at community events and site visits to Community Business Partners. Conducts consumer account openings, secures required identification, explains all legal documents, and reviews documentation for accuracy.

Sunmark Credit Union is an equal opportunity employer and considers all applicants for employment without regard to race, color, creed, religion, sex (including pregnancy, childbirth or related medical conditions), sexual orientation, gender identity or expression, age, national origin, marital status, citizenship, physical and mental disability, criminal record, genetic information, predisposition or carrier status, status with respect to receiving public assistance, domestic violence victim status, a disabled, special, recently separated, active duty wartime, campaign badge, Armed Forces service medal veteran, or any other characteristics protected under applicable law.




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