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Slot Attendant

5 months ago

Vicksburg, United States Magnolia Hill LLC Full time
Job DescriptionJob Description

Essential Duties and Responsibilities

Include, but are not limited to:

  • Actively patrol assigned sections looking for opportunities to be of service to our guests.
  • Sincerely greet and welcome all guests on the slot floor.
  • Celebrate any win by the guests.
  • Complete paper fills and jackpots promptly, accurately and with a high degree of personalized service.
  • Completes verification paperwork for jackpot payouts.
  • Maintain a good relationship with the internal employees to help execute slot transactions.
  • Offer assistance to slot playing guests and explain features of the slot machine when necessary including the ticket in/ticket out technology.
  • Determine machine malfunctions and identify appropriate actions.
  • Correct machine malfunctions (e.g. coin jams, printer errors, bill validators, etc.).
  • Perform cash handling transactions such as paying jackpots and making change.
  • Must keep, maintain the integrity of, and balance cash wallets at the end of shift.
  • Always promote positive guest relations through prompt, courteous and efficient service.
  • Performs other duties as assigned.