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Software Lab Engineer
2 months ago
Exciting Opportunity: Software Lab Engineer / Technical Support Specialist
Are you passionate about technology and thrive in a dynamic, Kanban-based software development environment? We're seeking a talented individual to join our team as a Software Lab Engineer
What You'll Do:
- Manage our software lab, including Electronic Gaming Machines (EGMs) and servers
- Construct and configure EGMs, run tests, and report results
- Provide critical technical support to Automation, QA, and Development teams
- Troubleshoot EGM components, configurations, and network connections
- Order and manage lab equipment, supplies, and inventory
- Collaborate with senior staff to support delivery schedules
- Assist Tier 3 Engineering with field issue diagnostics
- Participate in process improvement initiatives
- Maintain safety standards and regulations
- Perform code maintenance on automation components
Skills We're Looking For:
- Proven experience in help desk or customer support roles
- Strong knowledge of office automation, databases, and remote control
- Proficiency in diagnosing and resolving technical issues
- Excellent communication and teamwork abilities
- Experience with C# and/or PowerShell
- Familiarity with debuggers, version control, and testing frameworks (preferred)
This role offers a unique blend of hands-on technical work and support in an exciting gaming technology environment. You'll be at the forefront of creating robust platforms and innovative gaming products for current and emerging markets.
If you're ready to take your career to the next level in a fast-paced, collaborative setting, we want to hear from you Apply now and join our team of passionate tech enthusiasts.
#GamingTechnology #TechnicalSupport #SoftwareEngineering #JobOpportunity