Donor Data Analyst

6 days ago

Central Point, United States DOGS FOR THE DEAF, INC Full time
Job DescriptionJob DescriptionDescription:

Job Title: Donor Data Analyst

Job Type: Full-Time, Exempt

Reports to: VP of Development

Location: Remote

About us:

Are you passionate about making a positive impact in people's lives and have a soft spot for dogs? Look no further than Dogs for Better Lives (DBL) As a nationally recognized nonprofit organization, DBL is dedicated to professionally training dogs to help people with disabilities and enhance their lives. Our mission is to create a lifelong commitment to all dogs rescued or bred and all people served, which is supported by our nationwide donor base. DBL is nationally recognized by Guidestar, Great Nonprofits, Charity Navigator (9 years with a continues four-star rating), Best of the Upper Cape 2022, Oregon Business’ 2021 “Oregon Top 100 Best Nonprofits to Work For,” and we are accredited by Assistance Dogs International (ADI).

At DBL, we believe in empowering our employees to achieve our goals and serve our clients, dogs, and donors while embracing a work-life balance. As we continue to expand our organization and build upon our past successes, we provide ample opportunities for growth and continued learning. We are an Equal Opportunity Employer, and we welcome employees from diverse backgrounds who share our values. Join us and be part of an employee-driven team that strives to serve more clients while upholding our unwavering commitment to our clients, dogs, and donors.

Benefits:

The position is full time/exempt. We believe in taking good care of our employees and offer an excellent employer-paid benefits package which includes the following: medical, dental, vision, STD/LTD, basic life insurance, generous time off (flex/sick days, vacation, 10 paid holidays) while promoting mental health with our EAP plan.

Remote Role Additional Information:

This position offers the opportunity to work from anywhere in the United States with a strong internet connection. As a member of our program team, you'll have the opportunity to work in a supportive and collaborative environment while enjoying the flexibility of work location.

Job Summary:

The Donor Data Analyst helps fulfill the mission of DBL and plays a key role in cultivating and stewarding existing donors and securing new prospective donors in support of DBL’s key programs. This individual works in synergy with key staff within the Development and Marketing departments to ensure that messaging and marketing are on target, gifts are timely and appropriately entered the Blackbaud CRM and tracked and making an impactful difference. This role is the key resource for database management and internal processes for gifts.

Duties and Responsibilities

Donor Services:

  • Prepare and maintain electronic copy records related to donors, gifts, and grants.
  • Input daily data and track donor gifts in Raiser’s Edge NXT database.
  • Run daily donor wealth and capacity screening reports via Research Point, indicating a person’s capacity to give and be engaged, and sharing this information with key staff including the CEO.
  • Support the Development team in addressing specific questions and needs of donors.
  • Review, research, import, enter, and reconcile external donor gift information and entries.
  • Reconciliation of donor database revenue postings to accounting software at daily, year end and annual audit or oversee other staff tasked with this function.
  • Generate daily, monthly, quarterly, and annual reports from database.
  • Prepare and process timely gift acknowledgement letters, department letters, and mailings.
  • Coordinate with direct mail house, to send, receive, and install zip+4 and NCOA updates.
  • Perform ongoing maintenance of donor records, mailing lists and scheduled data entry audits to ensure accuracy and adherence to data entry guidelines.
  • Manage annual state registrations both in mail and electronic form.
  • Communicate via telephone, occasionally in person, with donors, banks, gifting organizations to provide customer service to and on behalf of donors.
  • Donor search, stewardship chart changes periodically.

Database Training and Support:

  • Serve as key team resource for the organization’s Raiser’s Edge NXT donor database.
  • Make recommendations for improvement of donor database including what data is stored and tracked.
  • Serve as donor development team representative as a database super user and help cross-train other staff to enter and track gifts and issue acknowledgement letters.
  • Look for tools that can be integrated into donor database that improve fundraising and other efficiencies.

Events and Special Projects:

  • Manage Dogs for Better Lives peer-to-peer platform (Blackbaud) and engage individuals to create independent and internal fundraising events.
  • Oversee Combined Federal Campaign (CFC) application and track annual membership and recognition.
  • Assist in the design and development of prospective donor cultivation events such as prospect gatherings and donor education sessions.
  • Follow-up with prospective community partners with mailings, phone calls, and in-person meetings, addressing DBL mission, strategic focus, collaboration opportunities, and introduction to prospective clients.
  • Work with various stakeholders to develop local/regional community partnerships that benefit DBL work regionally and nationally.
  • Other duties as assigned.

Qualifications:

  • Minimum of two years nonprofit development experience.
  • Minimum of two years event management and organization experience.
  • Minimum of two years database entry and navigation experience.
  • Travel up to 20% of time, representing organization at DBL-planned events.
  • Project management and strategy development.
  • Excellent writing and editing skills.
  • Generate creative, innovative ideas.
  • Four-year college degree.

Essential Requirements:

  • Enjoys building and maintaining positive relationships with staff, donors, and volunteers.
  • Exceptional attention to detail, deadlines, and re-balancing of priorities.
  • Self-starter with the ability to work both independently and collaboratively as part of a team.
  • Excellent organizational skills.
  • Maintain high level of integrity, confidentiality, ethical standards - assumes personal responsibility for scope of position.
  • Shares in the passion of Dogs for Better Lives’ mission.

Note: This is a job description, not an employment contract. This job description does not state or imply these are the only duties to be performed by the employee occupying this position. Employees will be required to follow any other job-related duties required by management. Dogs for Better Lives is an Equal Opportunity Employer.

Requirements:


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