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Outside Golf Staff
2 months ago
Facility:
Kiln Creek Golf Club & Resort is located on the southern peninsula of Virginia in Newport News. It is the center of a 3000-home community, features an 18-hole golf course, NEST Kitchen & Taphouse, The Lodge at Kiln Creek Golf Club & Resort, and many other amenities. The golf club has been recognized by Golf Digest as one of the best courses in Virginia and was recently voted Coastal Virginia's best golf experience. The resort caters to Annual Pass Holders, Residents, and frequent guests. In addition to the golf course, Kiln Creek Golf Club & Resort has an expansive skills facility featuring a practice golf range, practice pitching and chipping greens, and a practice putting green.
Kiln Creek Golf Club & Resort provides a high-quality affordable golf experience to its annual pass holders, residents, and guests.
Summary of Job Description:
- This position will be responsible for providing cart and range services to the members and guests of Kiln Creek Golf Club & Resort. The Outside Service Team Members works closely with the Professionals and Golf Operations Team to provide the members & guests of the Resort with excellent service.
- The Outside Service Team Members at Kiln Creek Golf Club & Resort are responsible for providing personal attention to all members and guests. Outside Team Members are responsible for maintaining all practice areas, overseeing the golf cart fleet as well as the operation of daily play. This position with also assist with tournament operations to support to the Golf Operations Team in whatever capacity needed.
- This position requires an individual who is personable and self-motivated, who thrives under a team-oriented culture. As an Outside Service Team Member at the Kiln Creek Golf Club this individual will be expected to carry oneself in a professional & upbeat manner; providing the members and their guests with service that is consistent with the standards of our Resort.
Job Responsibilities:
- Provide personal attention to all members and guests.
- Greet and welcome members and guests to the course.
- Welcome members at completion of round, clean clubs and assist those who wish to have their clubs placed in their vehicles.
- Provide friendly and courteous service throughout the day including communication of miscellaneous information that may help them enjoy their overall experience.
- Stage thoroughly cleaned and stocked carts.
- Assist with tournament set-up procedures; set-up and organize golf carts for any shotgun, outing, league play, or regular tee time.
- Responsible for maintaining a clean and neat driving range and short game area including picking and cleaning range balls in a timely manner.
- Always maintain professional conduct and dress.
- Handle member & guest problems in an appropriate manner by directing them to the Professional Staff.
- Cooperate with the requests of the Golf Professionals and/or Director of Golf with other duties.
- Assist Golf Professionals with course traffic control reporting all issues of slow play or improper course conduct to the Professional Team.
- Assume the responsibilities of the Starter/Ranger when needed.
- Assist in the daily and monthly preventive maintenance of golf car fleet. This includes tire pressure, battery filling, etc.
- Develop and maintain quality member relationships.
- Promote a team-oriented culture.
Kiln Creek Golf Club & Resort is a zero drug and alcohol tolerance facility. Interested parties will be required to pass drug test. Valid drivers license and social security card required.
