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Lead Technician

2 months ago


Pittsboro, United States SERVPRO of Lee & South Chatham Counties Full time
Job DescriptionJob DescriptionBenefits:
  • 401(k) matching
  • Opportunity for advancement
  • Paid time off

Summary:
  • Are you outgoing, empathetic, and intuitive can you take difficult situations with customers and maintain a civil environment while getting all parties to cooperate
  • Making a direct & positive impact on the lives of individuals families in our communities
  • Witnessing how your work helps to give someone their home or business back
  • Working as a Team to successfully complete each service call or project
  • Will be encouraged to grow into a Project Manager - Servpro develops and promotes from within
  • Experience / Knowledge of the Restoration Industry will be valued
  • Ability to regularly lift 50 pounds (up to 100 pounds with assistance)
  • Comfortable with repetitive pushing/pulling/lifting/carrying objects
  • Comfortable working with chemicals (with proper personal protection equipment)
  • Ability to drive, passenger ride, walk stand for extended periods of time
  • Ability to climb ladders work at ceiling heights
  • Ability to work in tight spaces (crawls spaces, attics, etc.)
  • Will be paid for each after hours / Holiday service call a $50 bonus for the first call, $75 for the second call and on $100 bonus for each additional call Will be on call one week per month starting at 8am Friday morning and ends at 8am the following Friday.
  • OT pay will occur on multiple weeks every month based on weekly activity
Primary Roles and Responsibilities:
  • Must be Punctual (on time) workday starts at 7.30 am and dressed in Servpro issued uniform
  • Load the work vehicle with equipment, products, & supplies needed for each project
  • Maintain a clean & organized vehicle, as well as other equipment & tools, each day before leaving work your vehicle and your equipment must be clean and ready to go after the next loss.
  • Set up staging area and equipment for each project
  • Leave job site with a clean and orderly appearance
  • Perform production processes following SERVPROproduction guidelines per work order per crew chief directions
  • Ensure clear two-way communication with crew chief other technicians (especially regarding customer needs concerns)
  • Perform end-of-day/end-of-job cleanup breakdown to leave job site with a clean & orderly appearance
  • Maintain a constant awareness respect for all safety hazards, following safety guidelines at all times while on the job site, in the office, while traveling
Necessary Experience and Skill Set:

  • High school diploma/GED(required)
  • Must meet all criteria for criminal background driving record(required)
  • Previous experience in cleaning/restoration(strongly preferred)
  • IICRC certifications(strongly preferred)
  • Ability to effectively communicate (written verbal)
  • Ability to travel locally and out of state (when needed)
  • Valid Drivers License