Marketing Operations Specialist

3 weeks ago

Milwaukee, United States EVERSANA Full time
Job DescriptionJob DescriptionCompany Description

At EVERSANA, we are proud to be certified as a Great Place to Work across the globe. We’re fueled by our vision to create a healthier world. How? Our global team of more than 7,000 employees is committed to creating and delivering next-generation commercialization services to the life sciences industry. We are grounded in our cultural beliefs and serve more than 650 clients ranging from innovative biotech start-ups to established pharmaceutical companies. Our products, services and solutions help bring innovative therapies to market and support the patients who depend on them. Our jobs, skills and talents are unique, but together we make an impact every day. Join us

Across our growing organization, we embrace diversity in backgrounds and experiences. Improving patient lives around the world is a priority, and we need people from all backgrounds and swaths of life to help build the future of the healthcare and the life sciences industry. We believe our people make all the difference in cultivating an inclusive culture that embraces our cultural beliefs.  We are deliberate and self-reflective about the kind of team and culture we are building. We look for team members that are not only strong in their own aptitudes but also who care deeply about EVERSANA, our people, clients and most importantly, the patients we serve. We are EVERSANA.  

Job Description

THE POSITION:

As an important member of the Marketing and Corporate Communications Department, the Marketing Operations Specialist helps a fast-moving global department work efficiently through project management support, back-end system management and administrative coordination. This role interacts across the full department and will consistently add value to marketing campaigns, reporting, vendor management, event coordination and technology/system management, and various tasks as assigned.

ESSENTIAL DUTIES AND RESPONSIBILITIES:
Our employees are tasked with delivering excellent business results through the efforts of their teams.  These results are achieved by:

  • Coordinate and provide marketing operations support for a cross-functional department, including project management, technology platform updates, reporting, etc.
  • Support the execution of marketing programs including but not limited to events, sponsorships, thought leadership, content development, database management, and lead generation campaigns
  • Attend meetings, actively listen, and coordinate follow up activities and action items
  • Quickly become familiar with various marketing technology platforms to make regular updates, pull data, upload assets and more.
  • Lead purchase order and invoice processing for the department’s investments and vendors within Microsoft D365
  • Assist Chief Marketing Officer in gathering and creating content for department updates to BD/leadership and service line leaders – with a view holistically across the Marketing & Communications teams
  • Liaison between Department leads and teams to coordinate cross-functional tasks to ensure project timelines are met and project expectations are achieved
  • Schedule and help manage Department and project meetings
  • Assisting in monthly metric reporting, as well as ad hoc requests as needed.

Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of this position.

EXPECTATIONS OF THE JOB:

  • Ability to travel up to 5%
  • 40 Hours per week

The above list reflects the general details necessary to describe the expectations of the position and shall not be construed as the only expectations that may be assigned for the position.

An individual in this position must be able to successfully perform the expectations listed above.

Qualifications

MINIMUM KNOWLEDGE, SKILLS AND ABILITIES:

The requirements listed below are representative of the experience, education, knowledge, skill and/or abilities required.

  • Experience in project coordination and delivery, ideally in a Marketing or Administrative Environment
  • Affinity for organization, multi-tasking and deadline management, including the ability to work with direction but under minimal supervision.
  • Technology savvy and proficient in most office software systems, including Microsoft Office Suite, Microsoft Teams, WordPress, and various marketing platforms such as SharePoint, Canva, SmartSheet and similar systems.
  • Self-starter with a positive attitude and team player who is willing to learn new processes quickly and bring innovative new ways to solve them.
  • Attention to detail and quality assurance in all projects and duties assigned

PREFERRED QUALIFICATIONS:

  • Bachelor’s Degree required, Marketing or Communication preferred.
  • Multi-media, video development and production experience is a plus but not required
  • Ability to be flexible with projects and working hours.

PHYSICAL/MENTAL DEMANDS AND WORKING ENVIRONMENT:

The physical and mental requirements along with the work environment characteristics described here are representative of those individual encounters while performing the essential functions of this position.

Office: While performing the essential functions of this job the employee is frequently required to reach, grasp, stand and/or sit for long periods of time (up to 90% of the shift), walk, talk and hear; occasionally required to lift and/or move up to 25 pounds. The noise level in the work environment is usually moderately quiet, with frequent interruptions and multiple demands.



Additional Information

OUR CULTURAL BELIEFS:

Patient Minded I act with the patient’s best interest in mind.

Client Delight I own every client experience and its impact on results.

Take Action I am empowered and empower others to act now.

Grow Talent I own my development and invest in the development of others. 

Win Together I passionately connect with anyone, anywhere, anytime to achieve results.

Communication Matters I speak up to create transparent, thoughtful and timely dialogue.

Embrace Diversity I create an environment of awareness and respect.

Always Innovate I am bold and creative in everything I do.

From EVERSANA’s inception, Diversity, Equity & Inclusion have always been key to our success. We are an Equal Opportunity Employer, and our employees are people with different strengths, experiences, and backgrounds who share a passion for improving the lives of patients and leading innovation within the healthcare industry. Diversity not only includes race and gender identity, but also age, disability status, veteran status, sexual orientation, religion, and many other parts of one’s identity. All of our employees’ points of view are key to our success, and inclusion is everyone's responsibility.

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